Job Abstract

The Manager of Global Process Excellence is responsible for leading the efforts to drive strategic improvements in Sherwin Business Services. The manager will interact with all levels of Sherwin-Williams Business Services, different business units, financial controllers, and executive management. The manager will lead cross-functional projects to increase efficiency and effectiveness, focusing on standardization, harmonization, streamlining, optimization, and control analysis of processes. Oversee design and deployment of process improvement activities and tools. Develop programs to build skills and expertise in operational excellence, including evaluating and initiating training programs, that bring a consistent way of working across the team, ensuring collaboration to improve performance by removing waste and reducing process variations and risk. Energize teams and stakeholders, collect data, conduct diagnostic analysis, identify opportunities that positively impact quality, cost, delivery excellence, and customer satisfaction, and present action plan to management. Assist SBS leadership with implementation or transition of processes on a global scale.