The Managing Director is responsible for managing the daily hotel operations to achieve planned goals for the property in keeping with all corporate and brand standards. In this role the Managing Director will demonstrate leadership in directing the development and execution of strategic sales and marketing initiatives, financial planning and analysis, and operations excellence. The key goals of the Managing Director is to maximize profitability and ensure guest and team member satisfaction. The... more details
About the Resort
Nestled along the sun-kissed shores of Coronado Island, the Hotel Del Coronado, Curio Collection by Hilton stands as a timeless icon of luxury, history, and impeccable hospitality. Since its opening in 1888, "The Del" has enchanted guests with its unique blend of historic charm and modern comforts, iconic Victorian architecture, breathtaking ocean views, and unparalleled service.
The resort features three distinct properties, each offering a unique guest experience - The Beach Village, The Shore House and The Victorian. For guests desiring the utmost privacy, The Beach Village provides secluded cottages with private entrances, concierge services, gourmet kitchens, and expansive outdoor spaces, offering VIP access to resort facilities and personalized service. The Shore House features spacious residences with modern interiors, full kitchens, and private balconies, with exclusive access to pools, lounges, and beach activities, ideal for extended stays or family gatherings.
At the heart of the Hotel Del Coronado, the Victorian Building offers guests a unique blend of historic charm and modern luxury. With its iconic red turrets and intricate woodwork, this architectural marvel immerses visitors in nostalgia with opulent hallways adorned with vintage photographs and antiques. Each room combines old-world elegance with contemporary amenities, allowing guests to savor morning coffee on a private balcony overlooking the ocean or unwind in a meticulously restored suite. The Victorian Building is an enchanting escape, inviting guests to become part of the storied legacy of the Del.
These properties collectively embody the spirit of the Del, offering a harmonious blend of history, luxury, and personalized experiences, making it one of California’s most beloved beachfront resorts.
For more information about the resort, HERE
What will I be doing?
The Managing Director is responsible for managing the daily hotel operations to achieve planned goals for the property in keeping with all corporate and brand standards. In this role the Managing Director will demonstrate leadership in directing the development and execution of strategic sales and marketing initiatives, financial planning and analysis, and operations excellence.
The key goals of the Managing Director is to maximize profitability and ensure guest and team member satisfaction. They are directly responsible for the success of housekeeping, front office, and food and beverage departments of the property including hiring, counseling, and evaluation. The Managing Director will be responsible for ensuring hotel implementation and compliance of Hilton Worldwide policies and procedures as well as Brand Standards. They will communicate with hotel owners and corporate offices, as required to accomplish these goals.
Our ideal candidate will:
- Understand every aspect of the world of luxury and have a passion for delivering luxury service
- Inspire team members to deliver unique experiences, personalized to every guest
- Maintain a laser focus on luxury standards (people, products, services)
- Provide strategic and tactical oversight on renovations
- Continue to evolve the Hotel Del Coronado’s service culture to drive service excellence and customer loyalty
- Personally connect with guests, Team Members, owners and suppliers, and has an unfailing ability to apply the correct etiquette to each and every interaction
- Lead a cohesive team of luxury service professionals, who take pride in ensuring every guest experience is exceptional
- Is a passionate Ambassador of their location and their brand, in their market and industry-wide
- Bring public relations knowledge and expertise
What are we looking for?
Basic Qualifications:
- A minimum of 10 years’ experience as a Hotel General Manager, managing a property with $200M in revenue and 600+ rooms.
- Proven track record leading a property with multiple dining outlets
- Experience managing owner relationships
- Strong commercial acumen with proven success in driving revenue
- Success in managing and maintaining Union partnerships
- Excellent communication skills, public speaking, written and oral, with the ability to customize the message to the audience (guest, team member, owner, and other stakeholders)
- Performance-driven leader with a proven ability to attract, motivate, and inspire a talented team, achieving excellent guest and employee satisfaction
Preferred Qualifications:
- Upscale/luxury/condominium/property management experience
- Experience managing resorts and luxury resort programs and offerings
- Global experience advantageous, working cross culturally with guests and team members
- Hilton brand experience
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline.
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The annual salary range for this role is $360K - $390K and is based on commensurate experience
