Job Abstract

About this role:

Wells Fargo is seeking a Technology Director that will be responsible for the 24 by 7 platform support for the critical ATM applications used across the country. The Technology Director will need to guide the platform team maturity process by enforcing strong documentation, driving deep product understanding, and upskilling the support teams. The Technology Director will be expected to join and drive outage calls for the products. The Technology Director will lead an SRE organization with product owners for Observability, Automation and Cloud Engineering for the ATM space. The Leader will deliver on improved customer experiences by increasing availability and performance, and reclaiming time through automation and cloud engineering outcomes. This role will experience portfolio growth in 2025.

In this role, you will:

• Manage a team of engineering managers and engineering leads
• Focus on delivering commitments aligned to enterprise strategic priorities
• Build support for strategies with business and technology leaders
• Guide development of actionable roadmaps and plans
• Identify opportunities and strategies for continuous improvement of software engineering practices
• Provide oversight to software craftsmanship, security, availability, resilience, and scalability of solutions developed by the teams or third-party providers
• Identify financial management and strategic resourcing
• Set risk management guidelines and partner with stakeholders to implement key risk initiatives
• Develop strategies for hiring engineering talent
• Lead implementation of projects and encourage engineering innovation
• Collaborate and influence all levels of professionals including more experienced managers
• Lead team to achieve objectives
• Interface with external agencies, regulatory bodies or industry forums
• Manage allocation of people and financial resources for Technology Strategic Leadership
• Develop and guide a culture of talent development to meet business objectives and strategy

Required Qualifications:

• 8+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 4+ years of Management experience
• 8+ years of leadership experience in a technical environment
• 8+ years of production support experience
• 4+ years of experience managing software development projects

Required Qualifications for Europe, Middle East & Africa only:

• Experience in Technology Strategic Leadership, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Management experience

Desired Qualifications:

• Experience guiding SRE Agile squads to increase their productivity and quality by learning and applying the right tools and practices to become a self-managed, cross-functional team
• A Bachelor’s degree or higher in computer science or engineering
• Demonstrated experience leading large-scale technology transformations
• Ability to effectively drive and lead operational change in an organization with Wells Fargo’s size, scale and complexity
• Demonstrated experience in building, leading, developing and retaining a high performing team of leaders, strong technical experts and high performing professionals in a cultural environment that achieves results through team member engagement and satisfaction
• Extensive experience utilizing OKRs framework for focusing organizational efforts and attaining challenging goals
• Demonstrated ability to manage technology efforts across several lines of business and effectively partner/influence at the senior executive level
• Strong knowledge and understanding of the financial, operational, technical and regulatory drivers impacting a complex and dynamic global technology environment
• Ability to develop technology strategy, operating model & roadmaps with clear objectives and aligned with business, enterprise and WFT strategies
• Broad experience across multiple areas of technology including one or more of architecture, infrastructure, application development and engineering
• Proven experience as a highly effective leader with credibility from demonstrating strong business and technology acumen
• Highly effective decision-making, critical thinking, problem solving skills with a collaborative and results oriented leadership style
• Experience supporting ATM applications

Job Expectations:

• This position is not eligible for Visa sponsorship
• This position offers a hybrid work schedule
• Relocation assistance is not available for this position

Pay Range

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.