Job Abstract

Our Consumer Support Digital Strategy team is looking for a leader to help define and execute against a strategy which will digitally transform the way we are delivering support to our consumers - looking to drive engaging and enriching experiences through intuitive automation.  This working leader will roll up their sleeves to engage in work planning and execution alongside their team.  They are data led and understand the power of data in storytelling - they use this approach to seek, elevate, and chart the course for continuous improvement initiatives.  This leader will leverage their experience in building and fostering strong cross functional relationships, influencing without authority, and leveraging data driven insights to build impactful business cases and drive work execution.  This leader possesses a learning mindset and embraces and enjoys coaching team members and nurturing and supporting them to achieve their full professional potential.