Under supervision of the Administrative Support Services Supervisor and/or Administrative Services Manager, processes, files and maintains all types of data records and reports generated by the Police Department. Provides administrative and police records related to service to City employees, inter-agency staff, as well as the general public. Carries out specialized clerical functions, writes correspondence, takes reports, and performs matron duties. This position must be staffed 24 hours daily;... more details
Description
Under supervision of the Administrative Support Services Supervisor and/or Administrative Services Manager, processes, files and maintains all types of data records and reports generated by the Police Department. Provides administrative and police records related to service to City employees, inter-agency staff, as well as the general public. Carries out specialized clerical functions, writes correspondence, takes reports, and performs matron duties. This position must be staffed 24 hours daily; therefore, appointees may be assigned to any shift of the day or day of the week, and may be rotated among shifts and duties. May be required to work holidays, weekends and nights.
Examples of Duties
Representative Duties Clerical duties include typing, word processing, calculating, filing, teletyping, accepting subpoenas, microfilming and information retrieval. Prepares and maintains automated manual, microfilm filing, digital data systems and index systems on prisoners, criminal registrants and all other police operations; processes warrants and misdemeanor citations; prepares letters and reports to authorized persons or agencies; answers inquiries via telephone, mail, fax, and other digital formats at the Police Department business office. Processing arrestee's booking packages including running raps, CCHRS, wants and warrants and processing court packages. Other specialized duties may include processing applicants such as card club members, adult entertainers, massage technicians and City and Police employees, fingerprinting the public, vehicle and property releases, data entry of reports for accuracy and quality control issues. Cashiering procedures such as processing administrative booking fees, fees for report requests. Processing restraining orders such as accepting orders and entering them into the appropriate criminal justice database. Other duties as assigned that are related to records management, property and evidence data entry and management, physical and digital data management and retention.
Organizational Responsibilities Under supervision of Police Records Technician II, Administrative Support Services Supervisor and/or Administrative Services Manager, assists other Police Department personnel with specialized clerical functions in record keeping, management of prisoners, report requests, processing of court documents, subpoenas, warrants, restraining orders, citations and other related matters.
Typical Qualifications
Education and Experience Graduation from high school or GED, AND three (3) years within the last four (4) years of responsible general office/clerical experience. Experience in performing matron duties is desirable.
Knowledge and Abilities Must have knowledge of modern office methods, proper English vocabulary, grammar, spelling and punctuation; must be able to learn indexing and cross-referencing procedures and creation of orderly permanent filing systems; must be capable of operating business machines including computer, typewriter, teletype systems, telephone systems, fax, email, digital scanning machine, microfiche and photocopy equipment.
Skills Experience and/or aptitude in learning the operation of a variety of office equipment including but not limited to computers, cash register, digital scanning and/or microfiche equipment, calculators, fax and copy Machines. Proficiency in Microsoft Word, Excel and Outlook.
License Must have and maintain a valid California Class C Driver's License
Please submit the required license, certificate, or registration with the State as evidence of professional or technical proficiency at the same time of filing the application. The Human Resources Officer will require necessary verification of qualifications as specified in the job bulletin.
Supplemental Information
Testing Process
Minimum Qualification Screening – Pass/Fail
Supplemental Questionnaire – Pass/Fail
Written Exam – Pass/Fail
Oral Interview – 100% of the total score
*Testing process is subject to change Candidates must pass all examinations to be placed on the eligible list.
Possession of minimum qualifications does not guarantee an invitation to the next step in the selection process. All candidate materials will be carefully evaluated and only those considered best qualified will be invited to the next step in the selection process.
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