Job Abstract

Requisition ID

2024-16044

Category

Corporate and Support Services

Status

Full Time

Are you looking for a new challenge using your skills to make a real impact? Join Bancroft, one of the region’s largest nonprofit human services organizations helping individuals live their best lives.

Here, you’ll be supporting a workforce of 2,700 employees and 2,000 individuals in our care across 200+ facilities and homes in NJ, PA, and DE.

The Director of Risk Management is responsible for identifying, evaluating, and analyzing risks inherent to the operations of the organization. The Director will formulate, implement, administer, and evaluate enterprise risk management strategies to efficiently and cost-effectively manage risks. This position is also responsible for educating, advising, and counseling management and staff on risk avoidance or transfer risks. The Director of Risk Management must remain informed of the dynamic changes that occur within our industry and make recommendations based on those changes.

1. Design and manage an enterprise risk management (“ERM”) program and develop ancillary policies and procedures appropriate for managing risks in an organization that provides services to people with developmental disabilities and neurological challenges.
2. Develop corrective measures for identified ERM risks and implement early warning systems to identify areas of potential exposure.
3. Conduct quality reviews of continuous quality improvement (“CQI”) team investigations and audit specialists reports and plans of corrections.
4. Manage all aspects of litigation including discovery requests. Coordinate request for records and information and coordinate activities with the organization’s insurance carriers and attorneys.
5. Work with the Chief Legal Officer and outside counsel on the appropriate resolution of all litigation including, but not limited to, EPL, GL, PL, and Auto cases and provide quarterly reports to senior management on all outstanding litigation (i.e., liability report).
6. Attend legal and regulatory hearings, grievances, and other meetings including, but not limited, to individualized educational planning meetings.
7. Develop and implement root cause analysis (“RCA”) policy and protocols that include, without limitation, the Director of Risk Management leading all RCAs.
8. Oversee the development and completion of risk management assessments. Manage corrective action plans, audits, and compliance with organizational risk initiatives.
9. Develop and implement documents and reports analyzing risk management data and trends and opportunities to improve service delivery and workflow processes.
10. Develop, implement, and monitor OSHA compliance standards throughout the organization.
11. Ensure the organization and its programs and services operate in compliance with all payor and state regulations and guidelines including, but not limited to, the New Jersey Department of Human Services (“DHS”), Division of Developmental Disabilities (“DDD”), and the Division of Children and Families (“DCF”) and other applicable payor and state agencies in Pennsylvania and Delaware.
12. Communicate with and advise program leaders on various regulations (i.e., Kominos law, guardianships) and stay abreast of emerging rules, guidelines, and regulations.
13. Lead the Camera Governance Committee and Visitor Code of Conduct Reviews and develop and implement best practices and appropriate policies and procedures.

Education:
Master’s Degree, Juris Doctor, or equivalent work experience in risk management, behavioral health, healthcare, social services, or a related field.

Experience:

At least five (5) years of work experience in risk management, behavioral health, healthcare, social services, or a related field. Demonstrated knowledge of federal and state laws, insurance programs, and risk management. Certification by Associate in Risk Management (“ARM”) or Certified Risk Manager (“CRM”) is preferred.

Bancroft stands strong against racism and hate of all kinds and supports actions leading to respect, equality, fairness and peace. We advocate for and embrace an inclusive and just world. One world. For everyone. We work with heart, respect and collaboration. We are communicators, listeners, problem solvers, partners and collaborators. Bring your authentic self to our team.

Bancroft is an Equal Opportunity Employer, and supports diversity, equity and inclusion in its hiring and employment practices, so that every team member can feel a true sense of belonging, and maximize their unique potential. To this end, all applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, veteran status or any other characteristic protected by law.