Job Abstract

SUMMARY: Incumbents supervise the development, coordination, implementation, and evaluation of recreation activities; supervise staff; provide professional-level customer service; manage the programs budget, and market recreation programs and events. Incumbents also supervise City-wide recreation activities such as special interest classes; youth, teen, and adult programs; adaptive programs; community special events and volunteer programs. Incumbents make employment recommendations; write performance evaluations; recommend budget needs for approval by the Director; and work with outside entities/community center rental groups, partners, and sponsors.

ESSENTIAL DUTIES & RESPONSIBILITIES:
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed.

• Supervises fitness room and fitness room staff to include prioritizing and assigning work; scheduling staff; conducting performance evaluations; ensuring staff are trained; ensuring employees follow policies and procedures; maintaining a healthy and safe work environment; and making hiring, termination, and disciplinary recommendations
• Plans, develops, markets, and evaluates several recreation activities such as special events, instructional classes, community events, special needs program, preschool, youth and adult programs. Assist Special Event Coordinator with programming
• Establishes rules and procedures for efficient and effective operation of program; monitors program compliance with laws, rules, and regulations related to provision of recreation and related services; recommends improvements and modifications; prepares various program reports on activities
• Supervises the development and/or distribution of marketing and publicity brochures, press releases, website, social media, fliers, mailings, and/or other related public relations materials
• Prepares, reviews, and maintains a variety of reports and documents related to assigned programs and their associated activities, including financial reports that reflect program revenue, expenses, and participant counts
• Provides professional-level customer service by serving as liaison with the public, community cooperatives, school districts, internal employees, and/or other interested parties; attends a variety of meetings and serves on committees; investigates and resolves issues and/or problems; develops partnerships
• Prepares and administers program annual budget by forecasting revenues and expenditures, presenting proposals and payments for approval, and monitoring expenditures for recommended adjustments, purchases equipment and supplies
• Researches, writes, and monitors grant opportunities, compliance, and requirements
• Works evenings, weekends, and holidays as required
• Maintains regular attendance and punctuality
• Performs other duties of a similar nature or level

QUALIFICATIONS:
Knowledge of:

• Supervisory principles
• Budgeting principles
• Event planning techniques
• Marketing theories, principles, and practices
• Recreational program planning and administration principles and practices
• Methods used in the organization programming and supervision of recreational activities/programs or recreational facilities
• Procedures for developing and implementing a variety of recreational activities and programs through community participation
• Community demographics
• Applicable age-appropriate activities, programs, and materials
• Recordkeeping practice and principles
• Principles in focused area of recreation expertise
• Public relations principles

• Scheduling and operating multiple programs and facilities simultaneously
• Interpreting and applying applicable laws, rules, and regulations
• Monitoring and evaluating employees
• Prioritizing and assigning work
• Providing quality customer service
• Preparing and administering budgets
• Developing promotional materials
• Planning, developing, supervising, and managing programs and/or events
• Evaluating program effectiveness
• Preparing and maintaining records and reports
• Interpreting and explaining policies and procedures
• Using a computer and related software applications

• Develop, coordinate, organize, and implement recreation and leisure activities, and specialized events
• Monitor program compliance with related laws and regulations
• Select, train, supervise, and evaluate part-time personnel and volunteers
• Prepare and administer a recreation program/events budget
• Understand the community needs in a variety of recreation areas and evaluate activities according to those needs
• Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations
• Oversee recreation program sites and equipment
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc., to sufficiently exchange or convey information and to receive work direction

ADDITIONAL INFORMATION:
The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS
Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.

WORK ENVIRONMENT
Incumbents may be subjected to extreme temperatures.

The City of Cleveland Heights is proud to be an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected status.