Job Abstract

Director, Product Management - Audit Analytics & Innovation

Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.

We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.

Capital One’s Audit Analytics and Innovation Team is driving the transformation of how we work in audit with data & technology. We help define the roadmap for the department’s overall assurance strategy, design new early stage products and services, and accelerate delivery through innovative methods and technologies.   

The Analytics and Innovation team is a diverse, highly engaged, cross-functional organization made up of data analysts, data scientists, auditors, and product leaders who collaborate to design & build products that will reinvent how we evaluate the risk environment, enhance our assurance coverage, and increase our capacity efficiency.

Product Managers play a critical role in achieving our strategy. They lead teams of designers, engineers, data scientists and analysts to define product strategy and develop, launch, and enhance products and services that drive our business forward. 

The role:

We're looking for an experienced and motivated Product Management leader to lead a team focused on developing next level auditor experiences which help us provide greater risk coverage and assurance within Audit and at Capital One, by leveraging cutting edge technologies like Gen AI and LLMs based solutions. The opportunities to learn and build allows you and your team members to gain your full potential.

Want to launch innovative risk assurance and management digital products? Looking to lead an integrated team using leading-edge technology, human-centered design thinking and agile methods? Can you apply creative problem-solving skills to solve complex business challenges? If so, you may be the next Director of Product Management to drive the transformation agenda for Capital One Audit.

What you’ll do:

• Set product vision and lead road mapping, goal setting, prioritizing, capability delivery, and product roll-out strategy

• Drive larger product initiatives across cross functional teams and get buy in across the board

• Continually drive to understand customer needs and ensure they are considered in prioritization and trade-off discussions

• Engage with various stakeholders to develop a comprehensive vision for how the Product team can deliver value to all user personas collectively

• Develop and lead customer research, prototyping, and test and learn agendas with a focus on building MVP experiences to learn about hypotheses

• Partner with our Tech, Data Science and Data Analyst teams to find opportunities to leverage Machine Learning and advanced analytics to deliver real-time, personalized and contextual experiences for our users

• Build and maintain strong relationships and feedback loops with leaders and stakeholders who manage the downstream operations and processes that depend on the capabilities and performance of our platforms

• Help with overall thought leadership around platform development at the intersection of data+design+tech for the sake of creating meaningful, measurable business and user value

• Apply risk-based decision-making and manage products and processes sustainably  

• You’ll have an end-to-end understanding of your product and how it fits into the larger Audit ecosystem to be able to anticipate impacts from changes in other parts of Audit department

• You’ll be responsible for attracting and retaining top talent to your team and mentoring and developing associates on their product career

We want you if you are:

• Intellectually Curious. You have the knowledge and passion for emerging technologies and how they are used to empower developers and businesses to deliver great products. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.

• Communicator & Influencer. You possess Structured communication & storytelling skills with all audiences. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you.

• Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, a proven track record of shipping successful products to market which exceed user expectations

• Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.

• Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help. Possess a high level of intellectual curiosity and comfort with ambiguity

• Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 7 years of experience in digital product management 

Preferred Qualifications:

• Bachelor’s Degree in Computer Science or Engineering

• MBA or Master’s degree

• 5+ years of experience in Agile product management

• 5+ years of experience translating business strategy and analysis into consumer facing digital products

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).