Job Abstract

San Mateo County Health has an exciting new opportunity for a Deputy Director of Nursing Services for Acute Psychiatric Services at San Mateo Medical Center.

Working closely with in San Mateo County Health and with the Chief Nursing Officer (CNO) of San Mateo Medical Center, the Deputy Director of Nursing Services for Acute Psychiatric Services will assess, plan, evaluate, and monitor all aspects of nursing care delivery in acute psychiatry to ensure a supportive healing and recovery milieu; partner with and coordinate services with other divisions and departments, supporting a collaborative effective interdisciplinary team; work collaboratively with the medical staff, executive management, other San Mateo County Health divisions, and community stakeholders to develop policies and procedures to maintain quality of care and safety for patients and staff. This position will sit on the San Mateo Medical Center (SMMC) Executive Management Team, in addition the successful candidate will be an integral part in moving forward SMMC's strategic plan. The successful candidate will also need to understand LEAN principles and will need to participate in further development, evolution and spread of San Mateo County's own LEAP (Learn, Engage, Aspire, and Perfect) efforts including the daily management system and real time problem solving.

This position may be appointed as Chief Nursing Officer (CNO) for the San Mateo Medical Center by the Chief Executive Officer.

The Deputy Director of Nursing Services for Acute Psychiatric Services receives general direction from the Chief Nursing Officer, and will exercise direct and indirect supervision over assigned managerial, clinical, professional, technical and clerical staff, and is responsible for all aspects of the design, delivery, and execution of Behavioral Health Services including:

• Developing and executing a vision for how to position the Service to best meet the present and future needs of the community.
• Optimizing the Services coordination with the larger County-wide Behavioral Health System of Care.
• Overseeing all day-to-day operations in the Psychiatric Emergency Department (PES), the Acute Inpatient Psychiatric Unit, and any other behavioral health programs as assigned.
• Working closely with the Chief Nursing Officer and the Behavioral Health Nurse Managers and Nurse Educators to optimize nursing care.
• Working closely with the Medical Director of Psychiatry to optimize physician performance and retention.
• Understanding and optimizing service line financial sustainability with the Finance Department.

• Clinical experience and expertise in Psychiatric Nursing.
• Interest in advancing Psychiatric Nursing Practice with integration of evidence-based practices.
• Commitment to enhancing through Nursing Practice a "Recovery" Milieu.
• Interest in building relationships within the community and within San Mateo County Health with our partners in Behavioral Health Services.
• Knowledge of the principle and practices of behavioral health care administration and management including current trends. Statutes/ laws, health care policy, planning, finances, and related issues.
• Ability to analyze the service line accurately and develop recommendation to ensure the service efficiency.
• Ability to communicate effectively with diverse audiences including Board of Supervisors.
• Master's degree in Nursing or in a related health care field or a written plan to obtain a Master's degree.

Duties may include, but are not limited to, the following:

• Participate in creating an organizational culture that promotes ethical decision making, continuous improvement in a manner that preserves/protects patient autonomy, dignity and respect.
• Create an environment which recognizes and values diversity and designs strategies that address the unique needs of a diverse patient population and workforce.
• Assess, plan, evaluate, and monitor all aspects of nursing care delivery to ensure a supportive healing and recovery milieu.
• Lead concurrent and retrospective evaluation of patient care consistent with the quality processes and through these review processes, evaluate and recommend changes and improvements in areas affecting the quality of patient care.
• Create systems and processes that support accountability for problem solving and input into decision making at all levels within the organization.
• Create an environment that provides staff who demonstrate clinical leadership and expertise in their practice to provide peer review and learning opportunities.
• Evaluate practices to assess safety risks to patients and employees and in collaboration with the safety manager prepare establish and enforce policies and standard work to establish and maintain safety.
• Collaborate with staff, providers, and San Mateo County Health staff to develop and implement service goals and objectives which include the establishment of standards of practice in patient care consistent with national professional standards and evidence-based practices.
• Support and coordinate efforts with Aging and Adult Services, Public Guardian, and Behavioral Health and Recovery Services, Correctional Health Teams in the movement of patients from the community, lower level of care placements, and correctional health through the acute care settings.
• Serve as administrative liaison between the interdisciplinary team, executive management, advisory boards and commissions, regulatory bodies, and nursing staff to ensure services are integrated within the Health System and community.
• Plan, budget, manage, and evaluate the design of staffing patterns and work assignments to ensure all staff work to the full extent of their job description and license.
• Coordinate and direct the quality improvement work ensuring mechanisms are in place to meet all publicly reported metrics, i.e. core measures, nurse-sensitive indicators, etc.
• Provide support for the overall management of nursing and patient care services in the medical center and clinics.
• Partner with mental health professionals across the continuum to evolve an effective interdisciplinary team.
• Serve as a psychiatric nursing expert resource to staff providing care for patients outside of the acute psychiatric areas throughout the medical center to maximize patient care services and outcomes.
• Perform related duties as assigned.

License/Certification:

• Current Licensure as a Registered Nurse in California
• Certification in nursing specialty upon hire or within two years of hire.

• Experience: Three years of increasingly responsible nursing experience in an accredited hospital or clinic which must have included at least one year of administrative management experience.

Knowledge of:

• Laws, codes and regulations governing acute care programs.
• Standards and practices of organization, public administration, budget and revenue enhancement and personnel management, including planning, implementation, evaluation and reporting.
• Nurse Practice Act, standards and practices of direct patient care nursing and clinical systems, including safety, infection control practices, and current trends in research, treatment prevention, education and related services.

Skill/Ability to:

• Plan, organize, direct and coordinate diversified, multidisciplinary mental health and substance abuse programs.
• Properly interpret and make decisions in accordance with appropriate laws, regulations and policies.
• Develop, control and administer the division budget; use alternative financing methods and funding sources, as needed, to meet division goals.
• Communicate effectively with diverse audiences including professional, consumer and family members and citizen groups.
• Maintain liaison with various private and public agencies and deal successfully with the public and other interested groups.
• Work effectively with other county divisions and departments, officials and employees of other public and private agencies.
• Communicate effectively and persuasively.
• Develop, implement and interpret priorities, goals, policies and procedures for area of responsibility.
• Develop and maintain effective working relationships with other departments, agencies, community groups, and employees.
• Supervise, train and evaluate subordinate staff.

Open and Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, SEIU or AFSCME represented extra-help/term position prior to the final filing date will receive five points added to their final passing score on this examination.

The examination will consist of an interview (weight: 100%). Depending on the number of applicants an application appraisal of education and experience may be used in place of other examinations or a screening committee may select those applicants whose education and/or experience appear to best meet the needs of the position based solely on the information provided in the application materials. Because of this screening process, all applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California, and applicants must participate at their own expense.

IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply Online" button above or below. If you are not on the County's website, please go to http://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Online applications must be received by the Human Resources Department before midnight on the final filing date.

TENTATIVE RECRUITMENT SCHEDULE
DEADLINE TO APPLY: July 10, 2024 11:59 P.M. PST
APPLICATION SCREENING: July 19, 2024
COMBINED PANEL/DEPARTMENT INTERVIEWS: Week of August 9, 2024