Job Abstract

Respond to store inquiries via phone, email, or through messages in a timely and professional manner- Resolve store complaints and issues by providing effective solutions and following up to ensure store satisfaction- Maintain accurate records of store interactions and transactions- Collaborate with other departments to address store needs and concerns- Identify and escalate issues to the appropriate departments or managers when necessary- Assist with other team member related tasks as need... more detailsed
Requirements:
- High school diploma or equivalent- Strong analytical skills and attention to detail- Good communication and interpersonal skills- Ability to work effectively in a team environment- Proficient in Microsoft Office (Excel & PowerPoint) - Knowledge of bakery industry trends and best practices- Required to work on weekend. Benefits. WE OFFER OPPORTUNITIES FOR ADVANCEMENT, A COMPREHENSIVE BENEFITS PACKAGE WHICH INCLUDES INSURANCE, PTO, VACATION PAY, AND A 401 K! This position requires general office work with light physical duty, work indoors and are protected from weather and/or contaminants, but not, necessarily, occasional temperature changes. The employee is regularly required to sit and often uses repetitive hand motions. The employee is frequently required to reach with hands and arms and may lift and/or move up to 10 pounds, with occasional standing and walking. Job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.