Develop and implement comprehensive training strategies that address the needs of sales and technical teams, onboarding programs, and the use of AI Tools within the company. Lead and expand a team of functional leads, providing guidance and mentorship to members within and outside the team. Collaborate with business unit and department leaders to assess ongoing and future training needs and develop programs that enhance employee skills and performance. Oversee the creation and execution of innov... more details
WHO WE ARE
Zeta Global (NYSE: ZETA) is the Data-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world.
THE ROLE
As the Senior Director of Training & Development, you will spearhead our efforts to ensure that our Sales, Technical, and AI Tool training programs are cutting-edge, effective, and seamlessly integrated into our company’s overall strategy. You will play a pivotal role in enhancing the capabilities of our workforce and fostering a culture of continuous improvement and learning. The ideal candidate will have a deep passion for the technical side of training and development and a strong desire for AI integration. This role reports to the VP of Learning & Development with the potential for significant growth and expansion of responsibilities within the organization.
Key Responsibilities:
- Develop and implement comprehensive training strategies that address the needs of sales and technical teams, onboarding programs, and the use of AI Tools within the company.
- Lead and expand a team of functional leads, providing guidance and mentorship to members within and outside the team.
- Collaborate with business unit and department leaders to assess ongoing and future training needs and develop programs that enhance employee skills and performance.
- Oversee the creation and execution of innovative training modules and educational programs, utilizing the latest educational technology and methodologies.
- Monitor and evaluate the effectiveness, success, and ROI of multiple training programs and then make changes/updates as necessary.
- Ensure that training strategies and programs align with the company’s business goals and regulatory requirements.
- Stay abreast of the latest trends and best practices in training and development to incorporate them into strategy and practices.
Qualifications:
- Bachelor's degree in Educational Technology, Communications, Education, Business Administration, Human Resources, or related field; MBA or Master’s degree is a plus.
- Minimum of 10 years' experience in a training and development leadership role, preferably within the tech or Ad Tech industry.
- One or more certifications from the Association for Talent Development or a similar professional organization.
- Proven experience designing and implementing effective training for technical and non-technical teams including customer-facing groups (e.g., sales, customer success, professional services, etc.).
- Proven effectiveness in collaborating, negotiating, and interviewing executive leadership, business partners and subject matter experts to solicit required learning content.?
- Strong knowledge of modern training techniques, tools, and competency frameworks, especially in sales and technical environments.
- Outstanding presentation skills, in both design and delivery.
- Strong ability to be flexible with changing priorities, deliverables, and deadlines.
- Demonstrated ability to lead and inspire a team in a fast-paced environment.
- Excellent communication, leadership, and strategic thinking skills.
- Experience with AI tools and platforms in the context of training and development is highly desirable.
- Strong proficiency with recent versions of Microsoft Office, including Teams and SharePoint, preferred.?
- Experience with Camtasia and Sangit; experience with other training-related software tools is a plus.
- Ability to exhibit meticulous attention to detail.
BENEFITS & PERKS
- Unlimited PTO
- Excellent medical, dental, and vision coverage
- Employee Equity and Stock Purchase Plan
- Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!
SALARY RANGE
The salary range for this role is $150,000.00 - $170,000.00, depending on location and experience.
PEOPLE & CULTURE AT ZETA
Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.
We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/
ZETA IN THE NEWS!
https://zetaglobal.com/press/?cat=press-releases
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