Provides assessment, coordination, case management and monitoring of mandatory participants, including licensed healthcare professionals and physicians with suspected issues of impairment. Provides consultation to hospital leadership on the identification and resolution of job performance problems relative to employee personal problems. Provides short-term counseling and supportive services to voluntary participants. Assists with program promotion and awareness by establishing relationships with... more details
At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.
We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.
Job Title
Professional Health Coordinator/EAP Counselor
Location
Cleveland
Facility
Cleveland Clinic Main Campus
Department
Caring for Caregivers-Caregiver Office
Job Code
T99487
Shift
Day/Evening Rotation
Schedule
8:00am-4:30am/10:30am-7:00pm
Job Summary
Job Details
Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.
Caring for Caregivers is comprised of several programs that are available to employees and dependents when they need information, support, or guidance to address concerns such as marital problems, childcare or eldercare matters, financial difficulties, work issues, or substance use problems. As a Professional Health/EAP Counselor, you will represent the Licensed Professionals Health Program, Employee Assistant Program (EAP) and the Professional Staff Assistance Program to provide assessment and case management of mandatory participants and provide short-term counseling and support to voluntary participants.
The ideal future caregiver is someone who:
Has a master’s degree in behavioral science and is a Licensed Independent Social Worker (LISW) or Licensed Professional Clinical Counselor (LPCC).
Has experience delivering mental health and addiction services.
Has strong written and verbal communication skills.
Is eager to learn and grow in this highly complex, important role.
By taking this opportunity, you will join a highly engaged, positive and supportive team that offers many opportunities to learn and grow. Some of these offerings include 1:1 leadership meetings, team meetings, peer consultation, organization training, membership in EAPA, and encouragement to explore developmental goals that are aligned with your personal and professional interests.
At Cleveland Clinic, we know what matters most. That's why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you'll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you'll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.
Responsibilities:
- Provides assessment, coordination, case management and monitoring of mandatory participants, including licensed healthcare professionals and physicians with suspected issues of impairment.
- Provides consultation to hospital leadership on the identification and resolution of job performance problems relative to employee personal problems.
- Provides short-term counseling and supportive services to voluntary participants.
- Assists with program promotion and awareness by establishing relationships with key hospital personnel and conducting presentations.
- Staffs all critical cases with senior Caring for Caregivers leadership, as well as the Licensed Professionals Health Committee and Physician Health Committee when indicated.
- Completes all documentation in adherence with professional and departmental standards.
- Other duties as assigned.
Education:
- Master's degree in one of the Behavioral Sciences.
Certifications:
- Licensed Independent Social Worker (LISW), or Licensed Professional Clinical Counselor (LPCC) required.
- Licensed Independent Chemical Dependency Counselor (LICDC) in chemical dependency counseling preferred.
- Certified Employee Assistance Professional (CEAP) preferred.
Complexity of Work:
- Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
- Must be able to work in a stressful environment and take appropriate action.
Work Experience:
- Minimum five (5) years of experience with direct clinical services, including broad exposure to chemical dependency and psychiatric diagnoses.
- Prior experience in employee assistance program (EAP) and/or clinical experience with professional populations highly desirable.
- Knowledge of or experience in healthcare professional impairment and rehabilitation strongly preferred.
Physical Requirements:
- A high degree of dexterity to produce materials on a PC.
- Normal or corrected vision and hearing.
- Extensive sitting and frequent walking.
- Occasional lifting or carrying up to 25 pounds.
Personal Protective Equipment:
- Follows standard precautions using personal protective equipment as required.
The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year.
Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.
Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.
Please review the Equal Employment Opportunity poster.
Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities
