Under general supervision to dispatch, record information, and maintain contact with officers in the field; to assist with booking functions; to provide direction, work coordination, and training for other staff; and to perform related work as required.
Provides direction, training, and work coordination for Police and dispatching staff; coordinates operation of police communication center during an assigned shift; performs public safety dispatch duties to support police functions; receives... more details
July 1, 2024 2% COLA
APPLICATION FILING PERIOD
This recruitment is set to close on Tuesday, July 9, 2024. All applicants are encouraged to apply promptly as this recruitment may close at any time without notice
Job Summary Under general supervision to dispatch, record information, and maintain contact with officers in the field; to assist with booking functions; to provide direction, work coordination, and training for other staff; and to perform related work as required.
Provides direction, training, and work coordination for Police and dispatching staff; coordinates operation of police communication center during an assigned shift; performs public safety dispatch duties to support police functions; receives emergency and business inquiries concerning questions, problems, crimes, and emergencies; determines nature and priority of calls, locations of incidents, and how to respond; maintains field contact with police officers, providing records information; indexes case records and incident reports; answers telephone lines, providing information and routing callers to appropriate staff; supplies a variety of information to Department visitors; assists with the maintenance of daily logs; operates a teletype system to request and send information; maintains emergency notification data for City businesses; monitors holding areas when occupied; confirms outstanding warrants with other law enforcement agencies; assists with the search, booking, and interrogation of suspects and prisoners.
Possession of an appropriate California driver's license.
Possession of a National Crime Information Center certificate insuring knowledge of laws and rules concerning nationwide teletype system, or ability to obtain within six months of initial appointment.
Training and Experience: Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain these knowledge and abilities would be:
Education: Graduation from high school or G.E.D. is desirable. Work Background: Three years of experience comparable to that of a Police Dispatcher I with the City of Montebello.
Knowledge of:
Basic functions, procedures, and policies of public safety operations.
Laws and regulations governing the release of information from law enforcement agency records.
Modern office methods, equipment, and procedures including automated equipment and software related to dispatch and office support functions.
Proper telephone techniques and procedures.
Geography of the local community.
Operation of and regulations governing the use of radio and teletype equipment.
Booking and holding procedures and regulations.
Ability to:
Provide direction and training for other dispatching staff.
Compile, maintain, process, and prepare a variety of records and reports related to dispatch operations.
Take complaints, gathering essential information for expeditious and accurate disposition of complaint.
Operate radio, telephone, teletype, and automated equipment.
Interpret the policies, functions, and procedures of the Police Department.
Assist with booking procedures.
Follow oral and written instructions.
Think clearly and act quickly and calmly in emergency situations.
Maintain courteous and tactful but firm relationships with the public.
Establish and maintain cooperative working relationships.
Communicate effectively orally and in writing.
As of August 24, 2021, the City of Montebello implemented a COVID-19 Vaccination Policy. Employees must be fully vaccinated for COVID-19 before starting work. The City encourages applicants to get a free vaccination at a place of their choice or at any walk-in clinic. A candidate’s vaccination status will be reviewed as part of the post-offer pre-employment physical examination. Request for exemptions to the mandatory vaccination policy may be submitted for a medical or sincerely held religious belief and will go through a determination process.
**The City of Montebello is an Equal Opportunity Employer (EOE) and provides equal employment opportunities without regard to race, color, ancestry, religion, creed, age, physical or mental disability, sex, gender, sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by federal, state or local laws in its employment actions, decisions, policies and practices.
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