Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist I in the production department of our Westerville warehouse your primary responsibility is coordinating, reviewing, and extracting data files from various lines of businesses within JPMorgan for mail distribution. Global Document Services (GDS) is the corporation's ... more details
Join Chase, where you will have the opportunity to make real innovative impacts to our customers, and be part of a creative and dynamic environment where every day brings new challenges and opportunities.
As a Transactions Specialist I in the production department of our Westerville warehouse your primary responsibility is coordinating, reviewing, and extracting data files from various lines of businesses within JPMorgan for mail distribution. Global Document Services (GDS) is the corporation's primary print production and distribution unit for JPMorgan Chase. Global Document Services supports internal lines of business such as Retail, Card Services, Retirement Plan Services, Private Bank and Treasury Services. Global Document Services produces a wide variety of products including postcards, letters, statements, checks, invoices, and marketing material originated from its internal composition team as well as documents created by Output Systems.
Job responsibilities
Offer clients First Class Mail presentment, Standard Class Mail presentment, and E certified Mail presentment
Offer clients USPS Express and USPS International Express Mail presentment, Fed Ex Letter/Packages/Freight presentment, UPS Letter/Packages/Freight presentment, Track One and Inner Office mail presentment
Provide and validate reconciliation of all files received daily and meeting client service level agreements
Change management to support technology and process improvements and document changes
Required qualifications, capabilities, and skills
Able to lift 40-70lbs and deliver 200lb supplies utilizing industrial pull/push carts
Must be able to stand/walk for an 8 to 10 hours shift
Must be able to meet and maintain Quality and Productivity standards, be control-oriented and pay attention to detail, strong team player with the ability to work in a global matrixed organization
Must be able to adapt to a change in the work environment, included, but not limited to: daily directives from leadership, changes to standard operation procedures, and new technology
High school diploma or five years of production environment work history
Problem solving and analytical skills, with ability to think independently
Self-motivated, proactive, proven ability to learn, ability to effectively multi-task and work under pressure
Excellent time management and organizational skills
Able to act on own initiative, be accurate, reliable and demonstrate confidence in processes
Strong verbal and written communication skills for interaction with various areas of the firm and levels of management
Work Schedule: Tuesday - Saturday 7:00am - 03:30pm Candidates must be willing and able to work schedules during our operating hours, which may include evenings, weekends, and holidays. This role does require the ability to work overtime as needed by business demands
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