Job Abstract

Essential Duties & Responsibilities

• Oversees NL department manager and holds the Grocery Manager Position responsibilities to ensure staff is held accountable for the conditions of their department; includes monitoring hiring practices, scheduling techniques, and keep labor costs at or below budgeted payroll; ensures staff is trained on all policies and procedures.
• Provides ongoing training to staff and ensures they are trained on all policies and procedures. 
• Financial ownership and accountability of applicable departments
• Manages the merchandising, program execution, loss prevention, and departments appearance/conditions.
• Maintains store sanitation and cleanliness in accordance with local laws and best practices.
• Initiates weekly communications with the corporate department directors to ensure exchange of business information such as vendor and/or product issues.
• Maintains a safe work environment for employees, vendors and customers.
• Monitors cash management for the store including approving all store expenses before they occur.
• Sustains a high level of product knowledge and product preparation.
• Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times.
• Other duties as assigned.

Education and Experience

• Bachelor’s degree or equivalent preferred.
• Must have a minimum of 5 years professional experience.
• Preferred 4-6 years grocery retail experience in overall store operations and merchandising processes and procedures.
• Previous experience in a natural foods industry is a plus.

Knowledge, Skills, and Abilities

• Must maintain the highest level of customer service at all times.
• Ability to adapt to the ever-changing high-volume retail while working in a cross-functional team environment.
• Must have the capacity to take initiative when problems arise.
• Flexibility to adapt in a variety of situations.
• Must have advanced attention to detail with the capability to prioritize and meet deadlines.
• Excellent written communication and documentation skills.
• Excellent verbal communication and interpersonal skills for dealing cross functionally with peers and senior management.
• Must have knowledge with MS Office including Outlook, Word, and Excel.
• Ability to multitask and have excellent organizational skills is essential.
• Must be able to lead, support and contribute to team goals. 
• Ability to work varied hours/days as business dictates.
• Must be familiar with Health Department guidelines and regulations as they pertain to a grocery retail environment.
• Efficient planning and ability to execute for results.
• Demonstrates ability to improve staff performance through motivation, training and setting clear expectations.
• Must have the ability to read and understand financial statements.
• Ability to adapt to the ever-changing retail environment while working in a cross-functional team.
• Takes initiative when problems arise and use independent judgment to take immediate corrective actions.

Job Function Analysis

Physical Demands

• Sit Rarely 1–2 hours
• Stand Continuously 1–8 hours
• Walk Continuously 2–8 hours
• Drive Frequently 2-4 hours
• Balance Frequently 34–66%
• Bend Occasionally 1–33%
• Climb (2–6 ft) Occasionally 1–33%
• Crawl Occasionally 1–33%
• Crouch/Squat Occasionally 1–33%
• Kneel Occasionally 1–33%
• Reach (forward & overhead) Frequently 34–66%
• Twist (45 degrees at waist) Occasionally 1–33%

Lifting/Carrying

• 0–10 lbs. Occasionally 1–33%
• 11–25 lbs. Occasionally 1–33%
• 26–50 lbs. Occasionally 1–33%
• 51–100 lbs. Never 0%

Repetitive Motion

• Right & Left Grasping Frequently 34–66%

• Fine Manipulation Occasionally 1–33%

• Pushing and Pulling Occasionally 1–33%

• Lower extremities Never 0%

Environmental Conditions:

Some extreme temperatures are possible. Some ventilation and exhaust fans.