Arista seeks an Advanced Services Engineer to provide advanced technical, product and solution support, guidance, and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in Wi-Fi and networking security to design, implement, and support (troubleshoot) the Campus and Datacenter Networking deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all fu... more details
Job Description
Arista seeks an Advanced Services Engineer to provide advanced technical, product and solution support, guidance, and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in Wi-Fi and networking security to design, implement, and support (troubleshoot) the Campus and Datacenter Networking deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.
Considering alternative locations as well: San Diego, CA, Phoenix, AZ or Las Vegas, NV
Essential Functions of the Job:
You will provide advanced technical and solution support for Arista's Data Center and Campus networking deployments for our enterprise and commercial customers
Translate complex business requirements into the according Network solutions
Provide customer advice regarding architectural questions, product prerequisites, product features, etc.
Define and review customer architectural network designs and make recommendations for deployment
Assist customers in deploying and operating Arista’s Network solutions
Migrate or interconnect to/from Cisco, Juniper, Aruba, Palo Alto and other vendors to Arista infrastructure
Assist with configuration build-outs including creating network Devop's framework.
Drive the proof of concepts (POC) and in-depth testing to validate design scenario
Provide bug scrubs and code recommendations
Provide interface to TAC and internal development teams and the customer
Establish and maintaining strong relationships with key partners
Attend key partner events, training sessions, and provide ongoing training with the customer teams globally
Maintain professional relationships with teammates, partners, and clients
Deep listening skills, customer empathy, humility, and competence are key attributes we seek in a candidate.
Some travel may be required within assigned territory
Qualifications
Required Skills and Experience:
Bachelor’s degree in Computer Science or equivalent and above
Network Industry Certification preferred (e.g. CCIE R&S or CCIE Security)
5+ years of experience working in security or wireless including 2+ years working in a sales or consulting role
Demonstrated experience in Network Consulting Engineer or as an Advanced Systems (AS) Engineer preferred
Expert knowledge in the networking infrastructure areas: TCP/IP protocol stack, IP Routing, BGP, VxLAN/EVPN, Wi-Fi and Networking Security
In-depth knowledges in at least one area of Data Center or Campus related technologies - Native Cloud Computing, Virtualization, Cloud Security and Linux tools
Background in Perl, Python, Scripting for creating network automation is highly desired
Excellent customer service and verbal communication skills
Excellent written and presentation skills and the ability to do related documentation and ticket tracking of opportunities/meeting follow-up
Additional Information
The new hire base pay for this role has a salary range of $106,000 to $168,000. The actual salary offered will be based on a wide range of factors, including skills, qualifications, relevant experience, and US location. The salary range provided reflects the base salary and in addition may also be eligible for discretionary Arista bonuses, commissions, equity, and benefits including medical, dental, vision, well-being, tax savings, and income protection
All your information will be kept confidential according to EEO guidelines.
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