Community Health Advocate, Experienced - Panorama City
Updated: April 09
Los Angeles
79.6
5.7mi
Job Abstract
This position is located in our Panorama City Community Resource Center Location & require employee to work 5 days per week in the Panorama City Community Resource Center - The Community Programs team provides high-touch engagement with members and community-based organizations to remove barriers to healthcare access, enhance population health initiatives and advance health equity. The Community Health Advocate, Experienced will report to the Community Resource Center Manager, Operations and wil... more details
Your Role
*This position is located in our Panorama City Community Resource Center Location & require employee to work 5 days per week in the Panorama City Community Resource Center*
The Community Programs team provides high-touch engagement with members and community-based organizations to remove barriers to healthcare access, enhance population health initiatives and advance health equity. The Community Health Advocate, Experienced will report to the Community Resource Center Manager, Operations and will be based out of the Panorama City Community Resource Center. In this role you will serve as the Blue Shield of California Promise Health Plan’s community expert. You will be responsible for creating meaningful relationships with community-based organizations, participating in community events and acting as the health plan liaison. In addition, you will assist members with complex health and/or social needs by assessing their immediate needs and addressing barriers to care to include, but not limited to, care coordination, linkages to health plan services and community resources.
Your Work
In this role, you will:
Assess psychosocial and social determinants of health needs for moderate-risk members and document assessment results or augment available information in appropriate systems
Consult with or refer members to licensed staff (social worker, nurse case manager etc.) as required based on member social, health risk and medical complexity
Establish relationships and partner with community resources, health plans and providers by participating in community engagement activities with local agencies e.g. faith-based organizations, community centers, government agencies, parks, recreation centers and schools
Assist members with problem-solving barriers to moderate health conditions by identifying, locating, connecting to and navigating needed community and medical system services, including visiting members at their homes, accompanying members to medical appointments and assisting members with completing forms to access needed services
Actively engage, build rapport and establish trusting relationships and facilitate collaborative communication with members and member family support systems
Identify and coordinate sponsorship and community investment opportunities
Identify and coordinate community event participation
Effectively manage workload to achieve productivity standards
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