Job Abstract

The Senior Manager of Business Insights will lead teams of data analysts and report writers within L.A. Care’s Advanced Analytics Lab (AAL).  This position manages the development and deployment of analytic solutions to support data-driven decision-making. This position will manage the analytics strategy of multiple and diverse business domains throughout the health plan, and collaborate with senior leaders to translate functional-area business goals into actionable analytic business cases and delivery roadmaps. As business cases are developed, this position is accountable for creating and enforcing analytic development best practices within its teams that ensure quality, consistency, and agility amongst its analysts.

In order to fulfill the data-driven vision of its customers, the Senior Manager of Business Insights is responsible for influencing and guiding the efforts of technical resource of cross-functional teams. The position will also work in partnership with Information Technology (IT) leadership to ensure that upstream data infrastructure and downstream applications meet business customers’ analytic needs.

The Senior Manager is responsible for managing all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct reports.

Required:

At least 7 years’ experience in business analysis using statistical and visualization tools and techniques with the demonstrated experience, skills and/or knowledge on the section below.

Minimum of 5 years of experience in leading people or supervising/managing a team.

Minimum of 5 year of experience in SQL.

Preferred:

Experience in leading a team of data analyst knowledgeable in SQL and data visualization.

Experience and knowledge of Python and/or R Programming, Tableau.

Experience and knowledge of developing running and presenting rigorous statistical (not just visual) analyses.

Healthcare claims and/or call center experience.

Required:

Strong, timely communication with stakeholders, team members, and leadership.

Process improvement and development, benchmarking and/or evaluation of business processes.

Influencing and guiding resources that do not directly report to this position in order to achieve customer objectives.

Gathering requirements from the client/business and documenting.

Strong critical reasoning, analytical and problem solving skills.

Strategic thinker, detail oriented, excellent verbal and written communication skills.

Demonstrated ability to deliver business cost savings/revenue growth, and/or using analytic reporting to achieve regulatory compliance standards.