Traffic Attendant/Transportation Guide - City Cruises DC
Updated: June 14
Washington
81
5.6mi
Job Abstract
As a Traffic Attendant/ Transportation Guide, you set the stage for the perfect guest experience upon boarding our amazing cruises. You provide exceptional guest service by ensuring the best accommodations for parking services and guidance. Essential Duties & Responsibilities: This role is an outdoor role that will require the transportation aide to serve as a guest service liaison to manage traffic flow of guests and transport groups/ charters to designated docking area. Direct incoming guests ... more details
Starting hourly rate: $17.00/hr
City Experiences is seeking Traffic Attendant/Transportation Guide for our City Experiences operation in Washington, DC
About Us:
City Experiences’ passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you’re an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.
About You:
This person will be adaptable, dynamic, and embody City Experiences’ RESPECT Service System.
About the Opportunity:
As a Traffic Attendant/Transportation Guide, you set the stage for the perfect guest experience upon boarding our amazing cruises. You provide exceptional guest service by ensuring the best accommodations for parking services and guidance.
Essential Duties & Responsibilities:
This role is an outdoor role that will require the transportation aide to serve as a guest service liaison to manage traffic flow of guests and transport groups/ charters to designated docking area.
Direct incoming guests to available parking spaces and answer guest questions about parking, vessel information, cruises & more.
Control traffic at entrances and exits as needed
Assist in guiding vehicular or pedestrian traffic, regulating the movement and flow of vehicles to avoid traffic congestion.
Resolve guest problems within the scope of authority, otherwise refer to the supervisor/manager on duty.
Ensure guests are operating their vehicles safely and responsibly in accordance with traffic laws while directing traffic flow.
Communicate to guest professionally when problems arise.
Load and unload guests at bus zone who are actively cruising.
Direct bus drivers to recommended parking.
Direct/guide guests from bus zone to the vessels.
Assist ticket booth with the execution of guests.
Performs other job-related duties as assigned.
Requirements & Qualifications:
Must have a minimum of 1 year customer service experience
Ability and willingness to work in an outdoor environmental element as traffic attendant – heat wind, snow, rain
Must be flexible to work all shifts, including nights, weekends, and holidays
Requires standing, sitting, walking, repetitive motions, bending, climbing, listening. Must be able to stand, sit or walk for an extended period of time/ entire work shift.
Possess strong communication skills and guest service while maintaining professional demeanor.
A positive, upbeat personality that sets the tone and example for the entire team.
Ability to work well with others.
A passion for providing outstanding customer service, and a commitment to demonstrating and teaching guest service skills to others.
Able to maintain a patient, calm and a pleasant demeanor in hectic, challenging circumstances.
Ability to multi-task and to assess and adjust priorities and interactions with multiple guests.
Possesses an upbeat, “can-do” attitude.
A sense of humor that keeps things light even under challenging conditions.
Ability to work in a standing position hour at a time
The RESPECT Service System embodies City Experiences’ mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
The Company is proud to be an Equal Employment Opportunity and Affirmative Action employer. We prohibit discrimination and or/harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military statue, disability (physical or mental) medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law.
Additional, the Company participates in the E-Verify program in certain locations.
We encourage qualified applicants with arrest and conviction records to apply.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.
