job summary: Learning and Development is responsible for the strategic direction and establishment of learning and performance enablement solutions to build capabilities for leaders and employees. The function takes a high-level view to ensure continuous development through on-the-job learning and helping employees perform better in their jobs. It enhances and supports the achievement of business objectives today and for the future. location: Mount Lau
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CANDIDATE PROFILE DETAILS:
Degree/Certifications Required: - Post graduate education in Adult Learning & Development or Instructional Design is preferred
- Relevant Adult Learning & Development certification/degree is an asset.
- Certification in Instructional Design/Instructional Technology/Human Performance Technology is an asset
- Relevant Creative and Graphic Arts certification/degree is an asset
- Prior experience designing training for the banking or financial services industry is required
- Prior experience writing and designing instructor led training presentations and facilitation notes is required
- Prior experience designing training on financial crime risk management and/or anti-money laundering would be a key differentiator
- Portfolio or work samples of content writing, instructional design and development work would be a key differentiator
Department Overview:
Learning and Development is responsible for the strategic direction and establishment of learning and performance enablement solutions to build capabilities for leaders and employees. The function takes a high-level view to ensure continuous development through on-the-job learning and helping employees perform better in their jobs. It enhances and supports the achievement of business objectives today and for the future.
Job Description:
Reporting to the Senior Manager, Learning Design, the Learning & Development Designer/Developer will design high quality, multi-approach blended learning and performance solutions on a variety of learning projects that support business strategic priorities, enable people strategies and impact key business measures. This individual will also design and develop media, graphics and interactive web-based assets for innovative learning and performance solutions that strengthen employee capabilities and knowledge.
Accountabilities:
- Design / contribute to the design of learning and development programs, including instructional frameworks, content mapping, prototypes or drafts, narrative scripts and storyboards in various delivery methods
- Responsible for the overall design and/or development/authoring of online training solutions
- Interpret and develop what the learner sees in terms of graphics, formatting, animations etc. based on instructional design and subject matter expert input
- Act as a subject matter expert with both practical and technical expertise in all areas of creative and graphic design, including online content design and paper-based assets while leveraging a combination of typography, photography and illustration
- Creatively develop all learning solutions (i.e., eLearning/simulations, online performance support tools, presentations, graphic rich deliverables, videos, eBooks, etc.) to be visually engaging while also in alignment with TD Brand standards and guidelines
- Ensure learner accessibility and principles of diversity and inclusion in developing all learning solutions
- Work directly with Course Owner, Instructional Designer, and subject matter experts to capture course-specific knowledge
- Participate in and contribute to project scoping and planning, setting the standards for the learner experience that will enable learning objectives to be satisfied
- Assess and identify business needs/requirements, scoping key design solutions, determining the end deliverables and resources necessary for each project
- Recommend the most effective blend of instructor-led, hands-on, and web-based learning to be used in a given solution
- Contribute to the success of the team by willingly assisting others in the completion and performance of work activities; provide training, coaching and/or guidance as appropriate.
Qualifications/Skills/Experience:
- Minimum of 5+ years of instructional design/development experience is required, preferably at a banking or financial institution
- Portfolio of past work in instructional design and development is recommended
- strong creative and graphic design skills are required
- Expert level knowledge of PowerPoint, Word and experience with other Microsoft Office applications (I.E. Excel, Outlook, Word) is required
- Proficient knowledge of learning and performance enablement solutions, program design, design inputs for program evaluation, learning consultation, needs analysis, learning instructional design and content design analysis is required
- Ability to analyze, organize and prioritize work while meeting multiple deadlines
- Ability to think strategically and possess strong business acumen
- Ability to communicate effectively in both oral and written form
Nice to have :
- Experience with GoAnimate/Vyond, Adobe Premiere, Adobe After Effects, Camtasia video production tools is an asset
- Experience with of Adobe Photoshop, Illustrator, InDesign and other graphic design components within the Adobe Creative Cloud product suite is an asset
- Experience with Accessible Design following the Web Content Accessibility Guidelines (WCAG 2.1) and testing using Freedom Scientific JAWS Screen Reader is an asset
- Experience with Adobe Connect, WebEx, MS Teams virtual learning tools is preferred
- Expert level knowledge of eLearning development using Articulate Storyline 3 or 360 and Rise 360 is an asset
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