This is an individual contributor role with a primary focus on administering assigned leave and disability benefit programs while lending support to the overall performance of the various employee benefit plans for U.S. employees. This individual will work closely with Human Resources and Payroll to drive consistency and compliance in all benefit and leave-related matters. Review and administer leave requests, including but not limited to Short- and Long-Term Disability, Family and Medical Leave... more details
Job Description
This is an individual contributor role with a primary focus on administering assigned leave and disability benefit programs while lending support to the overall performance of the various employee benefit plans for U.S. employees. This individual will work closely with Human Resources and Payroll to drive consistency and compliance in all benefit and leave-related matters.
Review and administer leave requests, including but not limited to Short- and Long-Term Disability, Family and Medical Leave Act (FMLA) and Parental Bonding Leave. Provide assistance to and partner, with vendor management, employees, human resources and business operations. Develop and maintain various leave administration databases and spreadsheets. Track compliance and generate reports as requested. Assist with and/or lead special projects as directed. Prepare communication materials and conduct employee meetings/orientations for division HR staff as needed.
Liaison for employees in all divisions and corporate personnel, including HR staff, regarding escalated member issues (eligibility, coverage, claims, etc.). Work with vendor partners to ensure resolution of eligibility and claim issues. Prepare accounting as needed for vendor remittance and reconcile employee contributions. Partner with Payroll, HRIS and division HR team to ensure smooth operation of plans and value-added employee experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Receives and responds to all correspondence related to leave requests and processes are executed in accordance with established timelines.
Communicates with employees, as necessary, to administer the leave of absence programs.
Audits and updates procedures used for processing leave requests to ensure compliance with laws, regulations, and internal policies.
Maintains leave-related records in compliance with laws, regulations, and internal policies.
Manage employee action forms for system updates in coordination with data entry team pertaining to the employee’s leave and ensures that the systems accurately reflect the employee’s status and paid leave utilization.
Audits and monitors employee leave accrual banks and sends corrections and adjustments to the Payroll Department.
Maintains data and spreadsheets in partnership with vendor that administers leave of absence cases.
Develops and maintains reports for management review and analyzes data from reports.
Works with employees, managers, HR partners and vendor management on all cases.
Gathers information for and assists with the Americans with Disabilities (ADA) Accommodation processes as needed.
Works with supervisors and Leave Administration team to identify and address those employees who may have misused sick leave benefits.
Assist with and/or manage special projects as needed (e,g. development of leave-related policies and protocols).
Participate in reviewing, developing, and implementing benefits programs to ensure compliance with regulatory and/or market practice changes.
Assist with the audit of benefit plans for compliance with government regulations, including the preparation and submission of government-mandated reports, filings, and plan documents. Ensure compliance with IRS and DOL regulations.
Assist with the process for preparing, communicating, and tracking benefits related matters for collective bargaining agreements.
Prepare written employee communications, plan employee communication meetings and presentations.
Support Benefits Team and division HR Team on benefit-related matters and transactions that require intervention and interpretation. Ascertain appropriate resources and assist in resolution.
Communicate with employees, retirees, dependents and beneficiaries regarding eligibility, coverage, and other benefits matters.
Prepare and analyze standard and ad hoc benefit related reports based on business need. Maintain benefits records and documents.
Assist with the coordination of wellness program initiatives including biometric screenings, immunizations, health assessments and more.
Assist with annual benefits open enrollment: coordinate internal and external resources to ensure system updates, communications, and all materials are accurately and timely distributed.
Qualifications
Basic Qualifications
Education
Bachelor's Degree
Experience
Three or more years of progressive experience administering employee health and wellness benefit plans and leave administration.
Leave Administration regulations and processes with emphasis on FMLA administration and multi-state paid leave laws.
Benefit experience in large, public company to include self-insured/self-funded plans.
Experience with stoploss insurance, ERISA, HIPAA, ACA, and other legislative and compliance requirements.
Familiarity with retirement plans and collective bargaining agreements.
Preferred Qualifications
Education or Experience
Experience with annual plan audits and 5500 preparation and filings.
Experience in developing SPDs, Plan Documents, WPDs, etc.
Experience with high-deductible medical plans with HSA/HRA a plus.
Experience with defined benefit pension and defined contribution retirement plans a plus.
Interpersonal Skills
Highly effective verbal and written communication, organizational and analytical skills.
Ability to interact effectively with employees at all levels
Ability to maintain confidential information at all times.
Ability to read, analyze, and interpret technical data.
Ability to write in a clear and concise manner.
Ability to effectively present information and respond to questions
Technical Skills
Computer skills
Mathematical skills
Analytical skills
Other Skills
Ability to effectively plan and organize
Essential Functions
Ability to manage numerous initiatives to meet deadlines and to deliver high-quality outputs including the ability to re-order work and priorities in response to demand and crises
Ability to read, analyze, and interpret benefit plan documents, general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write benefit communications, reports, business correspondence, and procedure documents.
Ability to effectively present information and respond to questions from plan participants including active employees and retirees, as well as their dependents/beneficiaries and our vendor partners.
Ability to calculate figures and amounts to correct payroll deductions, invoices, and claims costs.
Ability to solve problems and partner effectively with internal and external teams.
Ability to stand, sit, walk, reach, use arms and hands.
Ability to lift up to ten pounds less than 5% of on-the-job time.
Additional Information
This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. All your information will be kept confidential according to EEO guidelines.
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