Increase the effectiveness of learning solutions by identifying and recommending format/modalities that create an optimal learning experience. Consult with senior leaders on performance improvement and learning strategy. Design and develop curriculum, programs, learning materials and performance support tools (including self-study, classroom, e. Learning, etc.) based on industry design standards for a given modality (includes traditional, web, and mobile design). Design content, including (but n... more details
Overview
West Creek 2 (12072), United States of America, Richmond, Virginia
Senior Associate, Tech Students & Grads Instructional Designer
Capital One’s Students and Grads team is at the forefront of developing future leaders. This role supports the Tech Students & Grads Program portfolio, which builds Capital One’s pipeline of top technology talent by delivering a program that communicates our technology innovation and impact while developing outstanding associates at the start of their careers. We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaboration, challenges the status quo, and inspires personal growth along the way. If you are excited about helping others learn and building engaging experiences, you may be a fit for our team! As part of the Tech Learning & Development team you will work closely with business leaders to consult, design, develop, deliver, manage and analyze learning experiences for associates. You will play a critical role in making sure our learning experiences are designed with user and business objectives in mind. We hope this sounds like your dream team; it’s ours, and we worked hard to create and maintain it. We are looking to add a talented individual to our team to help us manage our growing portfolio of learning programs and events within the Technology space!
Responsibilities
Increase the effectiveness of learning solutions by identifying and recommending format/modalities that create an optimal learning experience. Consult with senior leaders on performance improvement and learning strategy.
Design and develop curriculum, programs, learning materials and performance support tools (including self-study, classroom, eLearning, etc.) based on industry design standards for a given modality (includes traditional, web, and mobile design).
Design content, including (but not limited to) measurable learning objectives, leaders and participant materials and tools, experiential scenarios and simulations, assessment and evaluation questions.
Conduct stakeholder, subject matter expert, and learner interviews.
Design training solutions that demonstrate an understanding of adult learning principles and leverage current learning trends, including gamification and rich media (example: video) to enhance the learner experience.
Create behaviorally-based assessments and evaluation methods. Consult with senior leaders on performance improvement and learning strategy.
Partner with content developers to support material development needs, as appropriate.
Participate in stakeholder, subject matter expert, and learner interviews that enable identification and curation of relevant content for the end-learner. Participate in Train-the-Trainer activities, when applicable.
We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role.
Basic Qualifications
High School Diploma, GED, or equivalent certification
At least 3 years of experience in Training Design or at least 3 years of experience in Development Delivery or a combination
At least 1 year of experience with Articulate Storyline or Adobe Captivate, or a combination of the two to create online or eLearning courseware
Preferred Qualifications
2+ years of experience in consulting/coaching in a corporate setting
3+ years of experience in project management
2+ years of Training Design and Development for digital modalities
2+ years of experience with mobile content creation/curation and delivery
2+ years of experience with video editing tools (Adobe Premiere, Camtasia, or similar)
2+ year of experience working with graphics tools including Adobe Photoshop and Adobe Illustrator or similar
3+ years of experience in project management
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
