Job Abstract

ID

2024-2151

Location

West Hills, CA

Company Profile:

Electro Rent is a leading global provider of test and technology solutions that enable its customers to accelerate innovation and optimize investments. Electro Rent’s rental, lease, sales, and asset management solutions serve industry-leading innovators in communications, aerospace and defense, automotive, energy, education, and general electronics and have done so since 1965.

Business Profile:

Electro Rent Americas is a leading supplier of complex components and assemblies to the global aerospace industry.

With a deep understanding of test equipment life cycles and utilization, our team of test equipment specialists offer comprehensive strategies that lower the cost of tests. Our team, including highly skilled engineers, responsive customer service representatives and excellent global logistics professionals, make sure you get the right test equipment right when you need it. Electro Rent helps design an acquisition approach that helps minimize the cost of acquiring equipment, optimize its use, and maximize return after use, saving time and money at each stage.

Location Profile:

Headquartered in West Hills, California, this company employs people worldwide as the leading Global One-Stop-Shop Solutions Provider of Mission Critical Test and Measurement Equipment and Technology Products. Electro Rent is relentless in its dedication to being a high-quality, low-cost and on-time supplier, delivering the highest value to its customer while continually pursuing strategic, sustainable and profitable growth.

Position Summary:

The Inside Sales Representative (Partner Focused) fields customer inquiries via telephone or email and identifies and evaluates customer needs. Converts customers’ needs to order for the appropriate product, program or service. Sets up and executes orders in PERFECT in accordance with the commitments made to the customer. Develops business opportunities for the Company's products and services by contacting existing and potential customers. Applies the principles described in the five key elements of the Electro Rent Inside Sales Call Process to support annual marketing plan.

This person will need to understand Test & Measurement applications and products from key manufacturers like Keysight, Tektronix/Keithley and Rohde & Schwarz and apply those to the needs and requirements of customers in their assigned territory

• Responds to customer inquiries to develop relationships, identify customer needs and convert them to orders.
• Executes orders using the Company's CRM and Salesforce
• while setting appropriate delivery expectations and other terms of sale in accordance with Company guidelines.
• Plans and executes a sales call-out schedule for assigned existing and potential customers. Proactively pursues and develops sales relationships with key personnel and targets various segments within assigned accounts to promote account support and determine future needs for products and services. Maintains current and accurate information on each account.
• Substitutes and prices products to maximize utilization of available products.
• Proactively pursues and develops relationships with assigned accounts. Works closely with outside sales on account management.
• Conducts post sales follow-up (PSFU) calls no later than 5 days after shipment and completes required reports. Reviews and updates Coms to ensure accuracy and completeness of information and updates contact management information by calling customers based on an Outbound Call List as directed.
• (PRG/N20) duties include creating COMs and customer quotes and developing additional outlets and sources for equipment
• Occasionally performs special tasks as assigned.

• Associate degree required
• Minimum of 3 years of experience in sales in the test equipment rental industry.
• Knowledge of products carried in ER inventory
• Knowledge typically gained through two (2) years inside sales experience or other experience dealing directly with customers and achievement of a BA degree or equivalent plus some technical training
• Ability to successfully multi-task and manage concurrent selling situations.
• Must be micro-computer literate with the ability to access, input and retrieve data from Company database
• Ability to perform the required physical elements of the job (listed below)
• Must possess excellent oral and written communication skills.

Experience & Education

• 2 year degree or equivalent or 3+ years sales experience is required
• Three plus (3+) years related sales support experience or work dealing directly with customers by phone and email

*This position will hybrid 3 days a week at our West Hills corporate headquarters

Physical Requirements

• All positions will require, to some degree, the physical abilities described below to perform the essential functions of the job
• Work the expected hours, consistently arrive at work at the agreed time and follow Company rules and guidelines regarding breaks and meal periods. Full time is typically considered to be 40 hours per week
• Communicate effectively, both oral (in person and on the phone) and written.
• Move around and through all work areas as needed, may include climbing stairs or ladders
• Lift and/or move up to 10 pounds (i.e. books, reports, binders etc.)
• Regularly sit at the assigned workstation
• Use keyboard or equivalent equipment, to access the computer,
• Use hands to manipulate documents and general paperwork to view contents
• Read documents, reports, files etc.

Electro Rent is the largest, most comprehensive test equipment services provider for market-leading customers around the world. We are focused on delivering outstanding service for customers across a broad range of industries including Aerospace/Defense, Telecommunications, Mobile/Computing, Power & Industrial, Automotive, Medical, Education, New Space, Data Products Rental and more. With more than a billion dollars in inventory, immediate shipping to over 100 countries, and a world-class accredited calibration and repair lab, our team of experts solve tough technical and financial challenges related to testing.

Electro Rent is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

All offers of employment are contingent upon the completion of a pre-employment background investigation that may consist of, but is not limited to, a: pre-employment drug & alcohol screen, criminal background investigation, and documentation required by the Immigration Reform & Control Act of 1986 or other applicable regulations. During the background investigation process, a record of conviction or other adverse issues will not necessarily disqualify a candidate from employment. Electro Rent will consider factors such as 1) the length of time that has passed since the offense or adverse issue; 2) age at the time of the offense or adverse issue; 3) the severity and nature of the offense or adverse issue; 4) the relationship of the offense or adverse issue to the position for which you have applied, and 5) evidence of rehabilitation. Additionally, candidates who refuse to submit to a drug and alcohol test or who fail to show up for a drug test within the required time will no longer be considered for employment, and any offer of employment will be rescinded.