DESCRIPTION
If youre interested in joining a rapidly growing team working to build a unique, world-class technology experiences with a relentless focus on the customer, and the chance to shape what flexibility means in the current corporate environment, youve come to the right place.
At Amazon Web Services (AWS) we are inventing the future of cloud computing with a team of builders who try new things and dream big dreams. We are seeking a leader for the Telco Specialist team who can help shape and deliver on our cloud strategy for our global telco customers and partners. As a specialist leader, you will be on the forefront of helping customers succeed using AWS technologies, linking technology with measurable business value for organizations.
Come join us as the specialist team in our World Wide Specialist Organization (WWSO) and work with the latest cloud computing technologies that enable our customers to do more with their technology and change the world. We lead customer obsessed go-to-market (GTM) strategies and solutions that turn AWS services into industry-leading, thriving businesses. We are a global team of domain experts who work backwards from customers to provide specialist expertise across the entire lifecycle of an AWS initiative, from developing PRFAQs for new services to accelerate the adoption of established business. We pride ourselves on being diverse and inclusive across business, sales, SA, and engineering roles. We collaborate as #OneTeam with AWS Sales, Marketing, and Global Services (SMGS) to deliver results while innovating for customers by providing closed-loop feedback to AWS Service teams. As a senior leader on the WWSO team, you will use your strong management skills and your experience selling technology solutions to coach, retain, and motivate a senior business development team that works with C-Level clients to transform their business. With each assignment, you will employ your dual strategic / tactical approach to determine short and long-term plans with a focus on increasing the teams overall performance.
As a member of our elite WWSO organization you will benefit from having direct access to the leadership team that has charted our explosive growth. As a full-time employee, you will leverage your senior leadership skills and depth of experience to help shape the expectations and deliverables of flexible working schedules. This specific role will be leading Specialist in the Enterprise Application Migration and Modernization portfolio of services including serverless, containers and native cloud migrations for the telecommunications industry.
In this role, you will need to be technically capable and credible in your own right as well as effective in shaping the customer and solutions-focused skills of your team. We need innovative leaders who can look beyond the technology and consider the value our technology creates for our customers, and can help change how our technology is viewed. This is critical for the role. You will help team members ramp-up on AWS as well as develop speaking, writing, presentation, and executive interaction skills. You will also need to be adept at interacting, communicating and partnering with other departments within AWS such as our services teams, marketing, and professional services teams, as well as representing your team to executive management.
Other Key Characteristics
In this role, you will love what you do, and instinctively know how to make work fun, while maintaining a work-life balance. We look for leaders who are creative and who are willing to take on any challenge and make a big impact for their team, for the company and for our customers.
Enjoy developing technical talent to achieve great things. You will have a passion for educating, training, and enabling cloud computing experts for a diverse and challenging set of Enterprise customers.
Have a strong understanding of large scale computing solutions. The ideal candidate will have past experience working in business development or a similar role and experience managing a team of a subject matter experts.
Key job responsibilities
The ideal candidate will possess both a business and technical background that allows them to strategically engage at the executive level both with customers and internal stakeholders. You should also be a self-starter who is prepared to develop and execute against a fast moving strategy plan. Operational excellence is a key requirement for the role.
Hire, on-board, coach, and develop new Specialist from internal and external sources.
Develop mechanisms, and tools that enable fast engagement with customers and track key metrics, and KPIs for your team.
Build and leverage relationships with all internal and external stakeholders to further the adoption of AWS services in the market.
Lead a Customer Obsessed business that delights our customers and aids in their innovation.
Accelerate customer adoption through well-developed sales engagements and successful GTM strategies to achieve customer outcomes.
Capture and share best-practice knowledge amongst the AWS specialist community
Guide and motivate the development of whitepapers, data sheets, and other high-value customer facing guidance and best practices. Act as a conduit and liaison between customers, service engineering teams and support.
Travel up to 30% of the time.
We are open to hiring candidates to work out of one of the following locations:
Arlington, VA, USA
PREFERRED QUALIFICATIONS
- Exceptional interpersonal and communication (both written and verbal) skills with both technical and non-technical audiences.
- Established track record of building rapport with customer executives (e.g. CEO, COO, CIO, CTO, CMO), building close relationships, and closing large revenue accounts, ideally across multiple industries.
- Experience and success in negotiating complex deals with customers and partners. You've not only carried quotas, you've consistently exceeded them by doing the right thing for your customer.
- Experience in a heavily matrixed sales environment, including developing, implementing, managing, and executing cross-functional solutions-led go-to-market growth initiatives and sales motion.
- Deep understanding of cloud technologies, including public and hybrid cloud platforms.
- Technical background in engineering, computer science, or MIS a plus.
- Recognized industry expertise in primary discipline(s) with proven public speaking and media prowess.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.
