Job Abstract

Greets all patients and visitors in a courteous manner while initiating the check-in process. Obtains and verifies accurate patient identification and demographical data to confirm or update patient’s permanent medical record, while recognizing and maintaining the confidentiality of all patient information. Responsible for completing the patient registration and admission process, upfront or point of service collections, and providing professional customer service during face-to-face, as well as... more details

Departmental Overview Come join the Norman Regional Health System family of over 4,000 healers where our unique culture of respect, kindness and excellence towards each other and our patients' care even has its own name: The Norman Way! Join our growing health system as we continue to change lives as well as the skyline of the regional communities we serve, with new, advanced health care facilities. Job Summary Greets all patients and visitors in a courteous manner while initiating the check-in process. Obtains and verifies accurate patient identification and demographical data to confirm or update patient’s permanent medical record, while recognizing and maintaining the confidentiality of all patient information. Responsible for completing the patient registration and admission process, upfront or point of service collections, and providing professional customer service during face-to-face, as well as telephone interactions with patients and visitors, physicians, nurses, and other hospital personnel. Qualifications Education High School education or the equivalent GED. Prefer course work in medical terminology. Experience Six months clerical and customer service experience required. Some computer experience required. Prefer medical and insurance experience. Must be able to type a minimum of 30 WPM. Compensation/Benefits $14.29-$23.34/hr depending on previous work experience. Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement. Schedule Wednesday 12p-6p, Thursday-Saturday 6a-6p Work Shift Day Position Type Regular Full Time