Job Abstract

\t. Provides exceptional client service through interpersonal and client relationship management (CRM) skills.\t. Serves as the initial point of contact for clients. Follows standardized procedures to meet client needs. May conduct research for complex requests.\t. Self-sufficient in following standardized procedures, able to utilize multiple resources to find answers and resolutions independently to meet client needs and department efficiency metrics.\t. Documents client and team fe... more details

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