\u 25 CF Create and set-up new customer accounts in coordination with Credit and Tax Departments.\u 25 CF Set-up and maintain Customer Account cross-references. \u 00 A 0\u 25 CF Maintain customer attributes as well as sales assignments.\u 00 A 0\u 25 CF Maintain invoicing outputs for EDI customers.\u 00 A 0\u 25 CF Responsible for location set ups for E-business onboarding projects.\u 25 CF Engage in user testing for EDI ordering and invoicing projects.\u 00 A 0\u 25 CF Collaborate with IT for ... more details
Job Purpose:
Our Account Support Specialist will be responsible for master data management for corporate and EDI accounts which includes new customer accounts, linkage to programs and all other attributes for accurate reporting. They will coordinate account set up activity across departments and onboard E-business projects including set-up and user testing.
Job Responsibilities:
\u25CF Create and set-up new customer accounts in coordination with Credit and Tax Departments.
\u25CF Set-up and maintain Customer Account cross-references. \u00A0
\u25CF Maintain customer attributes as well as sales assignments.\u00A0
\u25CF Maintain invoicing outputs for EDI customers.\u00A0
\u25CF Responsible for location set ups for E-business onboarding projects.
\u25CF Engage in user testing for EDI ordering and invoicing projects.\u00A0
\u25CF Collaborate with IT for system enhancements and requirements.
\u25CF Other related duties as assigned.
Additional Responsibilities & Qualifications:
\u25CF Excellent follow-up skills.
\u25CF Works independently with little supervision.\u00A0
\u25CF Intermediate Excel knowledge.
\u25CF Strong team player (peers, other functions, management).
Work Experience:
\u25CF 3-5 years of related job experience.
\u25CF Excellent verbal, written, people, and diplomacy skills are required.
\u25CF Proficient with Microsoft Office Suite.
\u25CF Strong customer service skills (friendly, courteous and helpful).
\u25CF Strong planning and organization skills are required.
Education:
\u25CF Bachelor"s Degree Preferred
What We Offer
\u25CF Engaging and inclusive culture with employee lead Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
\u25CF Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
\u25CF Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
\u25CF Healthcare benefits and 401k with match start date of hire, paid time off and parental bonding time, tuition reimbursement, annual Profit-Sharing Program and much more! Learn more here.
Veritiv Corporation, headquartered in Atlanta, Veritiv is a leading provider of design-to-delivery packaging, print, and facility solutions. With a diverse team and global reach, we\u2019re helping businesses cut costs, reduce waste, and improve efficiencies that make doing business easier. For more information, visit www.veritiv.com and connect with the Company on LinkedIn.
Veritiv is an Equal Opportunity/Affirmative Action employer.
EEO Policy US | EEO Policy Mexico
This description does not attempt to define the job"s essential functions as defined by applicable disabilities law.
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