1. CORE RESPONSIBILITES 1.1 Supervises and motivates staff to ensure that work is performed in a manner consistent with department standards and policies and procedures. 2. QUALITY ASSURANCE AND IMPROVEMENT 2.1 Participates in rounding program as scheduled. 3. CUSTOMER SERVICE 3.1 Participates in Press Ganey satisfaction survey process to improve scores as assigned. 4. SANITATION: 4.1 Employee assists in maintaining proper sanitation in the production and retail areas to keep a clean sanitary en... more details
Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient's specific needs. We strive to achieve benchmarks as a Patient Centered Medical Home and provide health care in a setting where patients are at the center of their care team. All employees of Bridgeport Hospital are part of the patients care team and contribute to the team approach of promoting access, continuous, comprehensive care and work to provide quality improvement in the care provided to their patients. Under the direction of the Operating Manager, executes Sodexho Marriott Services and Bridgeport Hospital Support Services' programs and procedures by training, motivating, and supervising staff to ensure all departmental tasks and responsibilities are met as per schedule. EEO/AA/Disability/Veteran Responsibilities 1. CORE RESPONSIBILITES 1.1 Supervises and motivates staff to ensure that work is performed in a manner consistent with department standards and policies and procedures. 2. QUALITY ASSURANCE AND IMPROVEMENT 2.1 Participates in rounding program as scheduled. 3. CUSTOMER SERVICE 3.1 Participates in Press Ganey satisfaction survey process to improve scores as assigned. 4. SANITATION: 4.1 Employee assists in maintaining proper sanitation in the production and retail areas to keep a clean sanitary environment. 5. SAFETY 5.1 Assure the safety of patients, staff and visitors through enforcement of department safety policies and procedures. 6. ADDITIONAL TASKS: 6.1 Performs any additional assignments as required by supervisor/manager. Qualifications EDUCATION High School Diploma or equivalent certification preferred EXPERIENCE Minimum one year experience in a supervisory or lead capacity SPECIAL SKILLS Demonstrated knowledge of position in order to train and direct staff, Demonstrated ability to communicate well, both oral and written, Successful completion of hospital orientation, Successful completion of department orientation PHYSICAL DEMAND While performing the duties of this job, the employee is required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand and walk .The employee must frequently stoop, kneel, crouch, or crawl; talk or hear. The employee must regularly lift and/or move up to 25 pounds, occasionally move and/or lift up to 50 pounds. The specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The noise level in the work environment is usually moderate. Incumbents as well as external and internal applicants who become disabled must be able to perform the essential job functions with or without the assistance of reasonable accommodation as determined on a case by case basis. YNHHS Requisition ID 118305
