Job Abstract

Discover Financial Services is a direct banking and payment services company with one of the most recognized brands in U.S. financial services. Since its inception in 1986, the company has become one of the largest card issuers in the United States. The company issues the Discover card, America's cash rewards pioneer, and offers private student loans, personal loans, home equity loans, checking and savings accounts and certificates of deposit through its direct banking business. It operates the Discover Global Network comprised of Discover Network, with millions of merchants and cash access locations; PULSE, one of the nation's leading ATM/debit networks; and Diners Club International, a global payments network with acceptance in 190 countries and territories. 

Discover’s vision is to be the leading direct bank and payments partner and its mission is to help people spend smarter, manage debt better and save more so they achieve a brighter financial future. 

At Discover, be part of a culture where diversity, teamwork, and collaboration reign. Join a company that is just as employee focused as it is on its customers, and which is consistently awarded for both. We’re all about people and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career. 

Description:  

This position will be responsible for establishing & maturing the disaster recovery program within Discover. Will define a disaster recovery program that aligns to industry standard frameworks and will ultimately ensure that Discover can operate its products & services whether there is a planned or unplanned event to serve its customers. This role will be accountable for the governance and oversight of risk and controls for the enterprise-wide disaster recovery program, including the implementation of governance frameworks, risk methodologies, and compliance assessments. The Director Disaster Recovery will provide consultation and guidance on disaster recovery risk areas, methodologies and approaches to both business units and IT teams. Leading disaster recovery team in the event of company emergencies, may include after hours or weekend availability if disaster issues arise. Creates a culture of effective risk management, accountability, and demonstration of risk awareness across the organization. 

Responsibilities:  

• Sets strategic direction and priority for Disaster Recovery program initiatives/programs with a focus on sustainable processes and controls and awareness of scenarios that would necessitate a disaster recovery event declaration. 

• Identify key risks & scenarios that Discover would need to be prepared for and enact tested plans that would ensure Discover could operate successfully in the event a disaster recovery situation was declared. 

• Develop strategic partnerships with internal and external partners to ensure that disaster recovery plans are viable and work with respective teams to ensure any gaps are identified and remediated quickly. 

• Establish/lead a working group/steering committee to ensure that the needs of Discover are being addressed from a disaster recovery perspective and business process dependencies are identified and addressed to ensure compliance with RTO’s as needed. 

• Identify key metrics for the disaster recovery program and ensure that these metrics are met or exceeded and shared with senior leadership as needed. 

• Provide oversight and direction over the management and response of all disaster recovery audit findings, self-identified findings, control deficiencies and emerging risks. 

• Oversee regulatory compliance programs for disaster recovery efforts and ensure alignment with Corporate Risk Management strategy and goals especially the business continuity program office. 

• Recruit, build, develop, retain, recognize and promote high performing talent while also addressing low performing individuals. 

Minimum qualifications: 

Education:  

• Bachelor’s degree in Information Security, Business Administration and Management, or STEM field

Experience:  

• 10+ years of experience in Information Security, Risk Management, Business Resilience, Financial Industry or Security. 

• 2+ years of experience leading large teams with enterprise responsibilities, certifications in business resilience, threat intelligence and incident response background.