Under direct supervision, performs a variety of library support services related to patron assistance, circulation, and processing. This position is an hourly/non-benefited position. The candidate selected to fill this position is expected to work approximately 15-20 hours per week during mornings, afternoons, evenings, and weekends. Current Cal. PERS members are not eligible to apply for this position.
Examples of Duties
Provides customer service at circulation desk; checks materials in and... more details
Description
Under direct supervision, performs a variety of library support services related to patron assistance, circulation, and processing.
This position is an hourly/non-benefited position. The candidate selected to fill this position is expected to work approximately 15-20 hours per week during mornings, afternoons, evenings, and weekends.
Current CalPERS members are not eligible to apply for this position.
Examples of Duties
Provides customer service at circulation desk; checks materials in and out; assists patrons with library application questions, inputs and updates patron account information; issues library cards; collects items from the book drop; assists patrons with computer problems.
Collects service payments and fines; responds to questions and complaints regarding fines.
Sorts and shelves materials using the library's filing systems.
Performs basic cataloging of library materials.
Requests and obtains materials from other libraries through the interlibrary loan system.
Assists in the planning, preparation, and presentation of library events, programs, and activities.
Creates library item displays and maintains physical and digital bulletin boards.
Assists in creating, proofreading, and posting flyers, calendars, and general marketing materials.
Performs basic mending of library materials.
Assists with the preservation of historical materials by digitizing documents, entering document metadata, and assisting with filing, preserving, and boxing archival items.
Provides input for library book and media purchases.
Removes discarded items from the library catalog; assists in packing and moving boxes of items that will be permanently removed from the library.
Responds to patron inquiries; explains library policies and procedures; answers basic reference questions; assists patrons to find and use library resources.
Performs additional duties as required to address business needs and changing business practices.
Qualifications
Knowledge of: Basic alphabetical and numerical filing techniques and record keeping; cash handling, basic math; general knowledge of popular reading materials for children and adults; customer service principles and practices.
Ability to: Organize, sort and shelve library materials; operate modern office equipment including computers and applicable software applications; understand and follow oral and written instructions; communicate clearly and concisely, both orally and in writing; and establish and maintain effective working relationships with those contacted in the course of work.
Education: Equivalent to the completion of the twelfth grade.
Special Requirements: Must be able to work varying hours including mornings, afternoons, evenings, and weekends.
Supplemental Information
SELECTION PROCESS: Application materials will be reviewed and those candidates whose background and experience most closely fit the needs of the City will be invited to continue in the recruitment process, which may consist of a written exam, performance tests, and oral interviews. The successful candidate must pass a thorough background which may include medical exam, drug screening, employment history verification, DMV check, and fingerprinting.
APPLICATION PROCESS:
Complete an online application at https://www.governmentjobs.com/careers/irwindaleca. The online application process allows you to attach electronic documents (i.e. resume, certifications) that you would like the hiring department to take into consideration when reviewing your application.
Please feel free to contact Human Resources at (626) 430-2200 or hr@irwindaleca.gov should you have any questions or need assistance.
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout process.
All applicants must be legally eligible for employment in the United States. The provisions of this bulletin do not constitute an expressed or implied contract and any provision contained in this bulletin may be modified or revoked without notice. The City of Irwindale does not discriminate and is an Equal Opportunity Employer.
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