The Front Desk Supervisor will be tasked with the following duties, responsibilities, and assignments: Anticipate and address guest issues and establish proactive processes to promote guest satisfaction; Understand and enforce the hotel company credit policies, account for all cash, and make deposits in accordance with hotel and company policies; Ensure associates adhere to performance and service standards and conduct appropriate accountability measures by providing direction, support and timel... more details
Hotel:
Monterey Embassy Suites
Front Desk Supervisor
Full time
Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
WE WANT YOU!
Interested in working at a place that appreciates your hard work, contributions and dedication? A place where home life balance is respected. Look no further. Join our family at Embassy Suites Monterey. Where our team works as a TEAM, to provide the best service possible to our guests. Embassy Suites Monterey is your home away from home.
Hourly Rate: $21.00-$22.00
Work Performed:
The Front Desk Supervisor will be tasked with the following duties, responsibilities, and assignments:
Anticipate and address guest issues and establish proactive processes to promote guest satisfaction;?
Understand and enforce the hotel company credit policies, account for all cash, and make deposits in accordance with hotel and company policies;
Ensure associates adhere to performance and service standards and conduct appropriate accountability measures by providing direction, support and timely feedback;
Any and all other work as required to complete the primary purpose of the position.
Able to lift a minimum of 50lbs occasionally
Able to stand and/or walk for duration of schedule shift
Flexible to working days, early mornings, evenings, weekends and holidays
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When you’re an Atrium Associate, you’re a part of a crucial workforce providing the ultimate ‘Home Away From Home’ for our guests. We know that it takes a lot of time and effort to provide these exceptional experiences, so we reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests. These benefits include:
- Daily Pay
- Significant Travel Discounts on Marriott and/or Hilton properties
- 401k Plans
- Medical Insurance
- Other property specific benefits
Plus, we make sure you can grow your career the way you want to through Internship programs, training and development and over 80 hotels that offer incredible opportunities for career driven associates.
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Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Atrium Hospitality brinda igualdad de oportunidades de empleo a todos los empleados y aplicantes de empleo y prohíbe la discriminación y el acoso de cualquier tipo sin distinción de raza, color, religión, edad, sexo, origen nacional, estado de discapacidad, genética, estado de veterano protegido, orientación sexual, género de identidad o expresión, o cualquier otra característica protegida por las leyes federales, estatales o locales. Esta política se aplica a todos los términos y condiciones de empleo, incluido el reclutamiento, la contratación, la colocación, la promoción, la terminación, el despido, el retiro, la transferencia, las licencias, la compensación y la capacitación.
Notice of candidate Privacy Rights: https://atriumhospitality.com/privacy-policy/
