The Receptionist for the CBU Counseling Center (CBUCC) fulfills the mission of the Counseling Center and the University by promoting a positive, supportive, and uplifting culture in the reception area, ensuring that clients and guests feel welcome while providing clerical and administrative support. Essential Duties and Responsibilities Other duties may be assigned. Maintains confidentiality per the legal and ethical standards of the California Board of Behavioral Sciences (BBS) and California A... more details
Receptionist for the Counseling Center
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Posting Details
Position Information
Job Title
Receptionist for the Counseling Center
Posting Number
S1419P
Pay Range
The compensation for this appointment will range from $20.00 to $21.00 hourly and reflects what California Baptist University reasonably expects to pay for this staff appointment. Actual compensation may vary based on the qualifications and experience of the applicant, as well as market conditions. In addition to wages, CBU offers a robust suite of employee benefits.
Position Summary Information
Summary
The Receptionist for the CBU Counseling Center (CBUCC) fulfills the mission of the Counseling Center and the University by promoting a positive, supportive, and uplifting culture in the reception area, ensuring that clients and guests feel welcome while providing clerical and administrative support.
Essential Duties and Responsibilities
Other duties may be assigned.
Maintains confidentiality per the legal and ethical standards of the California Board of Behavioral Sciences (BBS) and California Association of Marriage and Family Therapists (CAMFT).
Promptly answers, screens, and responds to incoming calls, voicemails, emails, and appointment requests with timely responses and appropriate communication of inquiries.
Works collaboratively with the Secretary in scheduling clinicians, clients, and therapy rooms.
Promptly greets and facilitates clients’ paperwork for appointments, collecting payments, and ensuring the client is checked in a timely manner.
Provides prompt and thorough communication to clinicians and staff regarding scheduling updates and correspondence.
Understands and utilizes the CBU applications and the CBUCC Electronic Health Record and point of sale systems.
Assists in processing and communicating with the Secretary, clinicians, and appropriate staff regarding daily completion of Clinician Daily Worksheets, ensuring attendance, scheduling, and processing payments accordingly.
Assists in the maintenance and upkeep of the lobby, front office supplies, and clinical spaces.
Assists in receiving and distributing incoming mail and prepares outgoing mail.
Assists the Secretary in any additional front office tasks or projects as assigned by the Office Manager or provide support in the Secretary’s absence.
Works collaboratively with the Secretary and Office Manager for improving function, visibility, marketing, and systems for streamlining the CBUCC.
Supervisory Responsibilities
This position could be responsible for assigning work and/or giving direction to part-time student workers, in order to complete office work assignments.
Other Knowledge Skills and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Demonstrated ability and willingness to live and uphold the University’s Christ-centered mission and values.
Ability to maintain confidentiality.
Experience with computers, programs, and applications.
Strong interpersonal and communication skills that can work effectively with a diverse faculty, staff, and student body.
Ability to provide excellent phone etiquette.
Ability to be detailed oriented.
Ability to adapt, offer and accept feedback, and work collaboratively as a team player.
Ability to communicate regarding procedural decisions on sensitive and confidential issues.
Ability to create, compose, and edit written materials. Ability to receive customer complaints and concerns and address according to CBUCC standards.
Models openness to problem-solve and/or collaborate for solutions.
Promotes healthy working relationships with other CBU departments.
PHYSICALDEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is regularly required to stand, walk, sit, and requires sufficient hand, arm, and finger dexterity to operate computer keyboard or other office equipment. Requires visual acuity to read words and numbers and speaking and hearing ability sufficient to communicate in person or over the phone. The employee must occasionally lift and/or move up to 15 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate. Work normally performed in a typical interior office work environment, with minimal exposure to health or safety hazards.
Education and/or Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Posting Detail Information
Open Date
06/19/2024
Remove from Web
Open Until Filled
Yes
Special Instructions to Applicants
Nondiscrimination Statement
State and Federal law permit California Baptist University to discriminate on the basis of religion in order to fulfill its purpose. The University does not discriminate contrary to either State or Federal law.
Quick Link to Posting
https://jobs.calbaptist.edu/postings/8720
Supplemental Questions
Required fields are indicated with an asterisk (*).
* Are you a Christian?
Yes
No
* Do you attend church regularly?
Yes
No
If no, please explain (required):
(Open Ended Question)
* Are you both familiar with and not in conflict with the fundamental doctrines and practices of the California Southern Baptist Convention as stated in the Baptist Faith and Message dated June 14, 2000? (Please see above link for more information)
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