*This is a 6-month contract position*
EILEEN FISHER creates simple, sustainable, timeless clothes designed to work together as a system. We make our clothes with intention, supporting people to build their wardrobe meaningfully each season. And we make our clothes to last—and then take them back through our Renew team to be worn and loved again, or through our Waste No More team, to be remade into entirely new felted designs. We believe in the fundamental potential of every person—our employees, our customers, and those who make our clothes—and are committed to cultivating conditions that empower people. It’s all part of our commitment to doing business in a way that helps build a better industry. And a better future. EILEEN FISHER is one of the largest women’s fashion companies to be a certified B Corporation, which means we voluntarily meet high criteria for social and environmental performance, accountability, and transparency.
Values Statement
As a founder-led Company, our values are deeply embedded in and shape our culture. Our values are a shared responsibility embodied in every position and are intended to be woven into all that we do; how we approach our work and how we interact with one another. Our values support our commitment to Diversity, Equity + Inclusion, and our commitment to Sustainability guides us to protect our limited natural resources, fight climate change, support human rights and social impact, and inspire the fashion industry to embrace circularity.
• We are authentic
• We thrive in connection
• We trust each other
• We innovate through creativity
• We are committed to the health of the whole
• We are united by purpose
Position Summary
Responsible for the overall direction, coordination, implementation, execution, control, and completion of business initiatives (projects) requiring IT solutions ensuring consistency with company strategy, standards, commitments, and goals.
Summary of Duties and Responsibilities
Primary Duties
• Responsible for managing all aspects of diverse, complex IT projects, including project planning, execution, timing, functionality, quality, and cost.
• Applies project management processes and methodologies for the IT community to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet customer expectations.
• Document project objectives and coordinate alignment among key sponsors, stakeholders, business and technology partners
• Responsible for assembling project plans & teamwork assignments, directing work efforts on a daily basis, identifying resource needs, performing quality review; and escalating issues appropriately.
• Utilizes expertise and leadership skills to direct staff and resolve issues to ensure project goals and requirements are met.
• Communicates with project team members and stakeholders to provide timely and accurate information and status updates.
• Responsible for tracking key project milestones and adjusting project plans and/or resources to meet project goals.
• Assists IT Leadership in partnering with senior management of the business community to identify & prioritize opportunities for utilizing IT to achieve the goals of the enterprise.
• Compiles metrics relating to project success and adherence to defined processes. May track costs and performance, service levels, and other metrics required to ensure project goals and objectives are met.
• Provide regular status reporting on the IS project portfolio, including budget consumption, schedule/milestone delivery, and resource utilization.
• May have responsibility for multiple large, complex projects with greater impact to the enterprise.
Documentation and Communication
• Identify & Contribute, translate business requirements to functional specifications and work with internal and external technical resources to create technical plans, documentation, and solutions.
• Provide timely and consistent communication with the internal and external teams, including providing status updates on projects, system development, support, and operational requests.
• Assist with change management and the creation and ongoing development of training documents such as training manuals, user quick reference sheets, and how-to guides.
• Facilitate training sessions.
• Maintain all documentation regarding the business processes and their related system solution diagrams.
Internal and External Relationships:
• Internal:
o Initiative business owner
o Delivery resource leader
o Project delivery resources
o Adjacent stakeholders
o SMEs (Subject Mater Experts)
• External:
o External vendors
o SMEs (Subject Mater Experts)
Education
Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience
Required Experience
**We are seeking candidates who are authorized to work in the US and do not require sponsorship nor or in the future.**
• 7 to 10 years of IT work experience, including 4 or more years managing projects
• Retail industry experience is required; specialty fashion apparel is preferred.
• Experience with projects in multiple technologies and functions. Previous experience in multichannel retailers is a strong plus.
• Deep understanding of Project Management concepts (e.g., demand management, prioritization, approval processes, reporting, issue/risk resolution, dependency identification, financial tracking, scheduling, resource management, capacity planning)
• Significant experience with IT Project Execution (e.g., estimation, scoping, build, budget, staffing, vendor management, contract management, deployment, and release management, organizational change management, quality assurance)
• Experience estimating work effort and creating project plans
• Hands-on experience with large-scale system development efforts through all stages of the project life-cycle
• Understanding of deep level IT concepts as they relate to project risks, issues, and scope changes
• Ability to identify dependencies between projects and existing production environments
• Working knowledge of budget development and management practices
• Understanding of technical design and solution architecture principles
• Understanding of technical testing (e.g., performance, functional, and user acceptance) methodology
• Demonstrated knowledge in architecture, design, software development, database management systems, and systems integration in multi-platform environments.
• Strong project team leadership and team-building skills. Proven leadership experience, including demonstrating the ability to achieve results through others
• Strong communications skills; ability to interact with senior leadership
• Structured problem-solving skills; ability to identify high-impact issues/risk for executive review
• Experience and ability to work independently, particularly as a member of a virtual or geographically dispersed team.
• Excellent written and spoken communication skills.
• Excellent interpersonal skills, including customer-facing skills at all levels of the organization.
• Proficiency with project-based tools such as Jira, Confluence, Excel, Smartsheet, Lucid Chart, Powerpoint, Webex Teams, as well as others
The pay rate for the position is $100-125/hr depending on skills and experience.
EILEEN FISHER, Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
