Under the supervision of the Patient Services Manager and Patient Services Lead, performs Food Service I duties as well as more skilled and complex tasks such as food production, following standardized recipes, assists in monitoring HACCP requirements, and covers kitchen operations in absence of Lead. Core Competencies. Performs Food Service I duties as assigned. Demonstrates ability to work independently. Performs more complex and skilled tasks such as, but not limited to the following duties: ... more details
Description
Under the supervision of the Patient Services Manager and Patient Services Lead, performs Food Service I duties as well as more skilled and complex tasks such as food production, following standardized recipes, assists in monitoring HACCP requirements, and covers kitchen operations in absence of Lead.
Core Competencies
Performs Food Service I duties as assigned
Demonstrates ability to work independently.
Performs more complex and skilled tasks such as, but not limited to the following duties: Tray line, knowledge of modified diets in order to assemble patient trays, highly skilled at customer service; follows recipes, production sheets and performs production tasks, monitors and documents HACCP requirements and the ability to problem solve.
Assists Manager in the daily tasks of running the patient food operations. Assists with the training and development of all Patient Food Service Workers I and II and the on-going assessment of competencies.
Provides support, guidance, leadership and mentoring for Food Service I staff.
Exhibits and demonstrates a high level of performance in the area of Customer Service and Patient Satisfaction.
Answers questions or concerns from our patients, customers or employees when Manager or Lead is not present.
Follows proper receiving of food and supplies procedures. Ensure receiving logs are filled at least once monthly doing the following checks; visual check of products: packaging intact and not damaged, random temperature checks of potentially hazardous foods, delivery vehicle is clean sanitary and cabin holding proper temperature.
Monitors and communicates any food, equipment, supply needs or maintenance problems to Manager or Supervisor
Reports, acts upon, and/ or makes suggestions for dealing with any unsafe practices, emergency situations, or performance issues of Food Service Worker I staff.
Assists the Manager with system, procedure and task analysis planning to improve patient satisfaction and productivity.
Assists the Lead with opening and closing down procedures in the patient service operation.
Works on special projects or tasks assigned by Manager/Supervisor.
Peforms relief Lead duties as assigned. Able to run daily food service operations.
Trains and educates staff on safe operation and maintenance of all equipment
Demonstrates competency in providing health care service and maintaining interpersonal relationships in own job category to all age groups as applicable to job functions.
Demonstrates and encourages a team concept and positive behavior within the department.
Department Specific Competencies
Education
Degree
Program
N/A
N/A
Additional Information
6 months Work Experience
Experience
Number of Years Experience
Type of Experience
N/A
Additional Information
N/A
License / Certification Requirements
ANSI accredited Food Handler Certificate or Food Protection Mngr Cert.within 1-year of hire
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