Job Abstract

ABOUT THE OPPORTUNITY:

A successful Managing Director on the Cybersecurity & Data Privacy Communications team will play a leadership role in business development and broadening the team’s network with legal partners and other business partners, while also developing and managing crisis communications response strategies for companies facing active cybersecurity attacks or threats. Additionally, this position will lead cybersecurity communications preparedness projects, tabletop exercises, and other specialized offerings within the Cybersecurity & Data Privacy Communications practice.

As part of a team, the Managing Director will source new business pursuits and drive business development efforts, seek opportunities for networking with other industry experts, and mentor team members on their own business development objectives. In addition, the Managing Director will lead teams on large, complex matters for clients experiencing cybersecurity incidents such as ransomware attacks, nation-state attacks, incidents involving critical infrastructure and other key operational disruptions, attacks on major B2B corporations, among others. The Managing Director is first and foremost a client counselor and team leader and must be comfortable serving as the client-facing point person as well as interacting with external counsel, insurers, and other third-party partners who play a critical role on an incident response team.

The Managing Director will also be expected to bring an existing set of relationship with key partners in the industry and a pipeline of new business leads and opportunities. They will also be expected to participate in marketing and brand-building activities, such as conference participation, developing thought leadership pieces, and identifying impactful speaking opportunities on behalf of the team and firm.

This opportunity offers a flexible hybrid working model and will have direct reports.

ABOUT THE CYBERSECURITY & DATA PRIVACY COMMUNICATIONS TEAM:

FTI Consulting’s Cybersecurity and Data Privacy Communications team is one of the only and largest crisis communications groups in the industry that is specialized in cybersecurity.

Recognized as the 2022 Cybersecurity PR Agency of the Year by the Cybersecurity Excellence Awards, the team has led communications responses for some of the largest and highest-profile cybersecurity matters in the past decade, including for one of the largest pipeline operators in the U.S. and for one of the largest publicly traded insurance providers in the world. On an annual basis, the Cybersecurity and Data Privacy Communications team provides communications counsel and support for hundreds of organizations in every sector – critical infrastructure, energy, healthcare, financial services, technology, retail, higher education, municipalities and more. Our clients span publicly traded, privately held, B2B, B2C, domestic and multi-national companies.

FTI’s Cybersecurity and Data Privacy Communications team is the most experienced crisis communications and stakeholder engagement practice in the cybersecurity industry. We approach cybersecurity issues from a multi-stakeholder lens, advising clients through effective communications and messaging approaches for customers, partners, vendors, regulators, employees, Board, media, investors, and more. The breadth of experience and multidisciplinary approach on these matters has positioned the practice as a well-respected and influential advisor in the cybersecurity communications space alongside of its partners, who are seasoned forensic investigators, cyber insurers, and legal counsel. These industry partners and clients frequently turn to the Team to provide expert crisis communications counsel and support throughout the entire lifecycle of a cyber incident, helping companies mitigate risks and preserve their reputation before, during and after the incident. The Cybersecurity and Data Privacy Communications team provides strategic crisis management counsel and support on highly scrutinized cyber and data privacy incidents, including those linked to State AG investigations, class action litigation, congressional inquiries and testimonies, investigative reporting or other foreign government investigations and involving major operational disruptions and legal notification obligations. The team has handled incidents involving PII, IP, PHI, and has successfully navigated business email compromise, phishing and spear phishing, DDoS, credential stuffing, vendor compromise, critical infrastructure and nation-state and double-extortion ransomware attacks.

A highly collaborative and entrepreneurial group, the team proudly consists of former intelligence agency officials, seasoned corporate and crisis communications leaders, journalists, attorneys, government spokespersons and Congressional investigators who have advised on or managed hundreds of high-profile data security and privacy incidents. The team’s diverse background and scope of expertise allow it to provide clients, including Fortune 500 companies and other multinationals across sectors and geographies, with unique and effective solutions.

PRIMARY DUTIES:

The Managing Director leads pursuits and is expected to be a primary driver of business development opportunities for the team. They bring an existing set of relationships within the industry, with the opportunity to surface live leads and new business referrals. This position will also be responsible for shaping the strategy for the team’s larger, more complex incident response and crisis preparedness matters as well as moving the overarching practice’s business plan and objectives forward.

Responsibilities will include, but will not be limited to, the following:

• Network with industry partners and accelerate the expansion of business opportunities and the team’s new business pipeline
• Expand relationships internally at FTI with other expert teams and help spot new business opportunities within the network
• Serve as the lead client contact, providing strategic counsel directly to clients in meetings and while working on-site with clients
• Serve as a mentor to professionals who are seeking to expand their own new business efforts and pipelines
• Anticipate client needs and concerns and work to proactively to address them
• Work with other senior leaders to manage team capacity and deploy resources appropriately
• Drive new marketing and brand awareness efforts, including the development of thought leadership and identification of impactful speaking opportunities
• Support team training and professional development and serve as a performance manager to direct reports
• Manage profitability and utilization on multiple projects and accounts

BASIC REQUIREMENTS:

• Bachelor’s degree
• 15+ years of crisis/issue management, cybersecurity, and/or corporate communications experience in relevant roles serving clients and developing new business
• Existing network within the cybersecurity industry that can translate to new business opportunities
• Prior client service, consulting, agency experience is a must
• Ability to advise and secure confidence of senior communications and C-level client contacts, as well as outside legal counsel and other advisors
• Excellent organizational skills, attention to detail, and written and verbal presentation skills
• Experience in cybersecurity and data privacy matters
• Strong work ethic, attention to detail and a service-oriented attitude
• Ability to work under pressing deadlines and portray calm during high stakes situation to clients and other team members
• Track record of leading communications with multiple stakeholders (investors, employees, customers, media, etc.) during crisis events