Employment Opportunity
Under direct supervision of the Aquatics Recreation Supervisor and/or Aquatics Recreation Coordinator, an Aquatics Office Aide is responsible for the admission procedures, clerical duties, quick response to emergency situations, and enforcing pool rules and policies in regard to pool visitors.
Essential Functions of Work
Execute the admission procedures for the City's Municipal pools (Hilliard Family Aquatic Center and/or Clyde "Butch" Seidle Community Pool). Posses... more details
Employment Opportunity
Under direct supervision of the Aquatics Recreation Supervisor and/or Aquatics Recreation Coordinator, an Aquatics Office Aide is responsible for the admission procedures, clerical duties, quick response to emergency situations, and enforcing pool rules and policies in regard to pool visitors.
Essential Functions of Work
Execute the admission procedures for the City's Municipal pools (Hilliard Family Aquatic Center and/or Clyde "Butch" Seidle Community Pool).
Possess thorough knowledge and consistent enforcement of pool policies, rules and regulations, in connection with preventing accidents and injuries.
Utilize equipment in the performance of first aid and emergency response.
Clear all swimmers from pools according to the pool procedures for inclement weather, emergencies, rest periods, and closings.
Provide professional and courteous service to all patrons.
Remain undistracted from their primary area of responsibility for patron's safety.
Oversee admission of programs, organizations, or events as needed.
Processing and receiving payments in the form of both cash and credit.
Assist with maintenance and cleanliness to include opening and closing procedures and cleaning duties.
Attend required training to maintain all required certifications.
Interact with the public and respond to customer inquiries. Research and resolve issues, as necessary.
Assist with departmental special events.
Perform other related duties as assigned.
KNOWLEDGE, SKILLS & ABILITIES
Ability to work effectively and positively with co-workers and the public.
Ability to exhibit professional behavior and to be a positive role model to patrons of the pools.
Ability to assist with maintenance and cleanliness to include opening and closing procedures and cleaning duties.
Ability to follow proper money-handling procedures.
Ability to exercise independent judgment and discretion.
Ability to answer inquiries, resolve complaints, and communicate with the public in an effective, tactful, courteous, and professional manner.
Compliance with training directives established by supervisory and management personnel.
Adherence to all applicable federal, state, and local safety laws, rules and regulations, and City policies/procedures.
Ability to effectively communicate both orally and in writing.
Typical Qualifications
Candidate must be at least 15 years of age
Possession of or ability to obtain an American Red Cross CPR/AED for the Professional Rescuer and First Aid certification. Certifications can be obtained by attending an American Red Cross certification course.
Must be able to work a flexible schedule, including evenings, weekends, and some holidays.
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