The NFL Digital Media group seeks a dynamic Product Operations Coordinator to provide crucial support across various platforms including NFL.com, the NFL app, NFL Fantasy, and Club Sites. This role will be integral in coordinating operational activities and ensuring seamless execution. Reporting directly to the Senior Product Operations Manager, the successful candidate will play a pivotal role in optimizing digital product performance. Responsibilities Facilitate Operational Readiness: Prepare ... more details
Summary
The NFL Digital Media group seeks a dynamic Product Operations Coordinator to provide crucial support across various platforms including NFL.com, the NFL app, NFL Fantasy, and Club Sites. This role will be integral in coordinating operational activities and ensuring seamless execution. Reporting directly to the Senior Product Operations Manager, the successful candidate will play a pivotal role in optimizing digital product performance.
Responsibilities
Facilitate Operational Readiness: Prepare Operations teams by providing essential resources, information, and processes needed to support new products. This involves creating training materials, run-books, documentation, and resolution paths to ensure teams are equipped for success.
Support Live Streaming Operations: Assist in the execution of live digital streaming shows on NFL-owned and operated platforms, such as the NFL app for mobile/tablet/CTV, Fantasy app, and web browsers. Ensure smooth operation during live events to deliver an exceptional viewing experience to fans.
Support Digital Content Programming: Utilize administrative tools to support digital content programming efforts, as well as administration and maintenance of active NFL.com properties.
Provide Gameday Operational Support: Offer operational support for our digital O&O (Owned and Operated) apps on all gamedays and during League tentpole events. This includes promptly reporting and prioritizing issues to minimize disruptions and uphold the high standards of our digital platforms.
Required Qualifications
Rapid ability to learn new systems and programs.
Strong problem-solving skills and a proactive attitude towards driving positive change.
Excellent interpersonal, verbal, and written communication skills.
Demonstrated ability to collaborate effectively with teams.
Capacity to manage multiple tasks and prioritize effectively in a fast-paced environment.
Availability to work on all NFL Game Days, including Preseason, Regular Season, and Playoffs, in-office, as well as holidays such as Thanksgiving, Christmas Eve, Christmas, New Year's Eve, and New Year's.
Sound knowledge of sports and digital sports products.
Preferred Qualifications
Bachelor of Science or Arts degree in business, marketing, communications, computer science, or related field is preferred
1-3 years’ experience coordinating and supporting digital products in a sports entertainment, digital, media or related industry
Prior experience with Live event support
Prior experience with Content Management Systems (CMS)
Prior experience in operational support of a web and mobile based applications
Other Key Attributes / Characteristics:
Ability to comprehend and document business rules effectively.
Strong attention to detail and exceptional organizational skills.
Avid interest and knowledge of NFL football.
Salary / Pay Range
This job posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.
Terms /Expected Hours of Work
40 hours per week
Seasonal, 7-month role
Must be flexible to work weekends (specifically Sundays in-season)
Must be able to work all NFL Game Days, including Preseason, Regular Season and Playoffs, in-office.
Must be able to work on holidays (e.g. Thanksgiving, Christmas Eve, Christmas, New Year's Eve, New Year's).
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.
