Job Abstract

Reporting to the Director, UX Research + Design, the Senior UX Product Designer is a visual problem solver, an attentive listener, and a team player; able to collaborate across teams and stakeholders. This individual is responsible for articulating the NetJets visual design language across digital channels, contributing to the design system; and is accustomed to framing problems and solutions from the user’s point of view. This position can be based out of Columbus, OH or Chicago, IL. 

•    Collaborate closely with stakeholders, product, marketing, and technology teams to deliver exceptional digital user experience to our Owners, Passengers, Crewmembers, Agents, and corporate teams

•    Create wireframes, prototypes, and designed components that are accessible and can be applied across digital channels; creating new products and enhancing older products

•    Apply design thinking to solutions with a mobile-first, but not mobile-only mindset
 
•    Contribute to the build-out and evolution of the NetJets design system

•    Embrace UI/UX design best practices and methods

•    Advocate for and be the voice of the user throughout the product design process from discovery through delivery

•    Participate in research activities for discovery and validation of solutions

•    Synthesize user feedback, research, analytics, and business requirements into seamless and frictionless user experiences across our digital product portfolios

•    Collaborate with Marketing Brand team to deliver user-centric solutions that enable connections in an on-brand way

•    Embrace our open culture of optimism, curiosity, and rapid experimentation

•    Bachelors’ degree in visual design, computer science, HCI/Human factors, or similar preferred

•    4-6 years of web design and/or usability experience, with a solid understanding of user interface design, design systems, and brand standards 

•    Proficiency with modern design and collaboration tools such as Figma, Miro, Adobe CC, and others
 
•    Experience designing for native iOS / Android / responsive web, and familiarity with Apple human interface guidelines and Material design standards
 
•    Excellent communication and organization skills

•    Familiarity with capabilities and limitations of web technologies such as HTML, JavaScript, and CSS 

•    Experience using Figma for file management; creating high-fidelity UI design; creating and managing component libraries, foundational styles, and design tokens; interactive prototype creation and presentation; feedback through commenting

•    Experience working with design systems 

•    Experience designing for web accessibility
 
•    Ability to demonstrate a robust portfolio of products spanning enterprise and consumer applications 
 
•    Familiarity with agile/scrum processes and best practices 

•    Comfortable with ambiguity and iterating solutions from low to high fidelity
 
•    Ability to lead by example, and learn from anyone in the organization 

•    Travel - up to 25%

Bonus Qualifications:

•    Demonstrated experience with motion design, micro-interactions, and animations

•    Experience with service design / service blueprints / customer journey mapping and flows

•    Experience communicating with video for demos and concept storytelling

•    Experience participating in design research for discovery and validation