Job Abstract

Requisition ID

2024-98154

Category (Portal Searching)

Behavioral Health

Position Type (Portal Searching)

Regular Full-Time

Recruiter Name

Kathrine Hebert

Recruiter Email

kathrine.hebert@healthpropediatrics.com

Recruiter Number

(225) 339-4206

Recruiting Priority Level

A

HealthPRO Pediatrics has an exciting new leadership opportunity as a Pediatric Center Director in Temecula, CA!

The Center Director of Operations works under the direction of the RVP/VP to lead assigned center in daily operations that align with performance, clinical quality, compliance, and financial indicators for all services within the identified book of business.

Supervises: Lead Therapists, BCBAs, Front Desk Coordinator, any other positions in the center

Reports to: Regional Vice President

Salary Range: $86,000 - $95,000

Please apply to speak with us today!

Kathrine Hebert

Pediatric Recruiter

HealthPRO-Heritage®

kathrine.hebert@healthpropediatrics.com

(225) 339-4206| Direct/Text

• Duties and Responsibilities:

  • Responsible for daily leadership demonstration of behaviors and decisions that reflect the mission, core values, vision and culture of the organization.
  • Patient Care Time:
    • Less than 100 clinic billable hours/week: 75% PCT
    • 100-199 clinical billable hours/week: 50% PCT
    • 200-299 clinical billable hours/week: 25% PCT
    • 300+ clinic billable hours/week: 0% PCT
  • Provide coverage as needed for short term absences or provider shortages.
  • Sets expectations for performance, compliance and quality standards
  • Provides support related to quality of documentation and timely completion
  • Cultivates a high performing team across all center services to achieve identified standards on a consistent basis
  • Analyze weekly metrics to support and coach team, problem solving barriers and providing solutions for performance improvement
  • Supervises the Lead Therapists to ensure quality and performance standards are consistently demonstrated
  • Meet with lead team on a weekly to review KPIs and strategies solutions to barrier
  • Responsible for Clinic P&L and achieving/exceeding budget performance
  • Adheres to, implements, and maintains organization policies and procedures
  • Delivers any necessary corrective action or performance improvement plan
  • Leads needed service delivery changes in response to monthly metrics reports
  • Ensures a safe, clean and engaging physical space
  • Approves all expenses, purchasing of therapist supplies/ equipment
  • Maintains and completes required compliance checks timely and as instructed
  • Represents the organization in all external stakeholder events
  • Independently identifies, resolves and /or manages out to RVP problem areas that impede center achievement of goals and communicates success based on center performance
  • Reports on overall quality of care, customer satisfaction, employee satisfaction, and practice standards
  • Responsible for accurately reporting utilization, quality and financial metrics
  • Accountable for operational triggers for identifying and communicating needs for hiring clinical and admin staff
  • Collaborates with leadership for program and business development
  • Collaborate with BD team to grow referral partners through strategic initiatives and programming
  • Collaborates with School and/or Early Intervention Leads (when applicable) to meet the needs of the business and provide opportunities for therapists across settings.
  • Collaborates with leadership of all disciplines to develop and maintain group programming
  • Collaborates with other Center Directors in the region to standardize practices across centers
  • Oversees initial and ongoing training and promotes professional development and growth across all members of the team
  • Clinical Orientation for all therapists and communication with appropriate lead regarding on the job training, shadowing and specific service line orientation
  • Provides support related to continuing education for team
  • Collaborates with the RVP/VP to ensure quality and relevant training for all team members and on-boarding of new staff.
  • Promotes employee engagement
  • Supports mentor-ship of new employees
  • Facilitates all staff weekly/ monthly meetings and morale boosting activities

Knowledge, Skills and Abilites:

• Ability to deliver and accept constructive feedback and develop knowledge and skill sets
• Effective time management skills and the ability to manage multiple tasks at one time.
• Excellent written and verbal communication skills
• Ability to develop and maintain professional relationships with clients, co- workers, supervisors, and community
• Ability to adhere to organizational policies and procedures and overall mission
• Commitment to maintain client and family confidentiality and adhere to HIPPA laws and internal policies and
• Commitment to ongoing training and development as it relates to clinical skills, professional development, ethics, technology & telehealth, and relevant training in order to perform job responsibilities to required
• Ability to relay clinical protocols in easy to understand manner
• Ability to maintain a professional appearance and demeanor
• Ability to remain calm in crisis situations and respond efficiently

Qualifications and Experience:

• • Required: Master’s Degree or PhD in Applied Behavior Analysis, Occupational Therapy, Physical Therapy, Speech Language Pathology, education or another related field
  • Required: CURRENT AND ACTIVE with Board Certification and state licensure if applicable per state in specific discipline
  • Required: Experience working with children ages 0-18 implementing the principles of Applied Behavior Analysis, Occupational Therapy, Physical Therapy, or Speech Language Pathology
  • Required: 3-5 years working with children with developmental disabilities
  • Preferred: Experience working in a leadership role among a team of clinical peers, reporting on clinical and operational KPIs