The Resident Services Coordinator assists the Community Manager in overseeing the day-to-day operations of an apartment community, or communities, with resident relations issues, performances a variety of administrative/clerical duties, and has primary responsibility for any resident concerns being addressed. Responsibilities Oversee all aspects of the resident experience. Offer a professional, yet friendly, atmosphere in the leasing office. Maintain awareness of the property competitors and con... more details
Resident Services Coordinator
Job LocationsUS-TX-Houston
Type
Full Time
Property
Urban Palms Apt Homes
Overview
Looking for something different? We ARE that something different at RPM Living. Dynamic and fast growth culture and multiple nationwide opportunities let YOU shape your future with us. Top industry pay and benefits, best industry practices, career training and education, people-first focus...… we show you the way to success.
The position: The Resident Services Coordinator assists the Community Manager in overseeing the day-to-day operations of an apartment community, or communities, with resident relations issues, performances a variety of administrative/clerical duties, and has primary responsibility for any resident concerns being addressed.
Responsibilities
Oversee all aspects of the resident experience
Offer a professional, yet friendly, atmosphere in the leasing office
Maintain awareness of the property competitors and contribute ideas to the Property Manager to improve resident retention and satisfaction
Contact and follow up on renewals, new residents, and work orders
Answer and handle incoming issues from current residents always offering excellent service
Create a renewal program to optimize leas renewals and decrease resident turnover
Create ideas for marketing and events and assist in successful execution of these events
Plan fun activities for residents
Develop and execute strategies for optimizing online reputation and resident satisfaction surveys in accordance with goals set by Community Manager
Must be available for after hours for resident relations and other activities
Perform other duties and projects as assigned by manager
Qualifications
High school GED; or one to three years of related experience
Possess knowledge of property operations, marketing principles and practices
Knowledge of principals and methods for showing, promoting, and selling products of services; this includes marketing strategy and tactics, product demonstration, and sales techniques
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources management, leadership techniques, planning and organization, and coordinator of people and resources
Basic computer skills, Microsoft Office Suite, Google Suite, Industry Specific Software
Employment with RPM Living is contingent upon successful completion of a background check and possess a valid driver's license.
RPM Living is an Equal Opportunity Employer.
Company Information
Join RPM Living and experience exceptional benefits designed to enhance your life.
• Weekly pay for all associates working onsite at an apartment community • Comprehensive healthcare coverage available for all full-time, regular associates • Employer-paid employee assistance, mental health, and wellness programs • Ancillary benefits including critical illness, hospital indemnity, and accident insurance • 401(k) with robust company match • Opportunities for professional development, career growth, and role-based learning plans • Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG) • Paid time off plus floating holidays and volunteer days • Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)
RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.
Need help finding the right job?
We can recommend jobs specifically for you!Click here to get started.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
Welcome to Job Abstracts
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.