Job Abstract

Our Benefits:

• Half Off - On-Shift Meals
• Discount Programs
• Flexible Schedule (Days, Nights & Weekends)
• Employee Assistance Programs
• Competitive Compensation

The Server is Responsible and Accountable for:

• Provide guests with amazing food and premium ice cream.
• Bring the magic of our homemade ice cream to every guest through the creation of artistic quality, perfectly portioned ice cream treats.
• Deliver best in class hospitality and service.
• Learn our menu items and ice cream flavors to provide guest with first hand knowledge of product details.
• Offer a sincere, personal welcome to every guest entering the restaurant.
• Greet guests, answer questions, makes suggestions regarding food, ice cream and service.
• Relays orders to service bar and kitchen through the (POS) point-of-sale computerized register system.
• Anticipate the guest’s needs and react before they need to ask.
• Presents guests check to the table and accepts a payment. Completes the proper check out procedure.
• Participates in the cleaning and resetting of dining room tables.
• Ability to wipe down table tops, pick up debris off the floor and wipe down booth seats.
• Make products as fast as possible with precision and fantastic eye appearance- each one a work of art!
• Expedite orders from the window to the dining room.
• Coordinate all online orders to insure they are complete and modifiers are correctly done.
• Make each guest feel important and special, especially kids!
• Look for ways to go above and beyond for your guests and coworkers.
• Be the final quality control checkpoint- be proud of everything.
• Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
• Offer a sincere, personal welcome to every guest entering the restaurant.
• Smile and make eye contact.
• Other Duties as needed.

Requirements:

• Must be capable of performing all functions and meeting all qualifications standards for all hourly positions.
• Must have excellent people skills.
• Mobility and the ability to walk and stand during an entire shift or extended period of time.
• Must know safety information regarding all materials used within the scope of work.
• Basic math and verbal communication skills required.
• Must be able to read, write and communicate in English.
• Must be able to hear well amongst loud background noise.
• Must be able to perform all job functions safely.
• Must meet the company performance standards for the job.
• Must participate in company orientation and training.
• Must be able to follow instructions.
• Must be able to work the scheduled / assigned times and required overtime for the position.
• Must be able to use, or learn to use, the equipment and tools used to perform the job.

Friendly’s Restaurant Co, LLC is an Equal Opportunity Employer committed to compliance with all applicable laws and a workplace free of discrimination and harassment, with all decisions made without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Accommodations are available for applicants with disabilities. We will provide our full EEO policy upon request.

?Friendly’s Restaurant Co, LLC is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any associate at Friendly’s Restaurant Co, LLC via email, the internet or in any form and/or method without valid written search agreement in place for this position will be deemed the sole property of Friendly’s Restaurant Co, LLC. No fee will be paid in the event the candidate is hired by Friendly’s Restaurant Co, LLC as a result of the referral or through other means.