Job Abstract

ESSENTIAL JOB FUNCTIONS:

1. Ability to interact with the public and other employees in a positive manner and promote a cooperative working environment.
2. Ability to foster enterprise-wide thinking and drive execution of corporate programs and initiatives.
3. Ability to interact with Developers, Landlords, General Contractors and employees in a positive manner and promote a cooperative working environment.
4. Ability to speak clearly and persuasively in public or private setting. Excellent oral and written communications skills in English.
5. Ability to demonstrate strong customer service and influencing skills.
6. Possess strong time management and organizational skills.
7. Typically faces situations that have a variety of interpretations and require careful evaluation.
8. Typically solves problems by considering courses of action within the framework of management’s goals and standards.
9. Ability to travel to any location where the Company operates.
10. Ability to demonstrate strong customer service and influencing skills.
11. Possess strong time management and organizational skills.
12. Computer proficiency required in Microsoft Office products with a higher level of proficiency in Excel.
13. Ability to comprehend costs for all construction work and ensure Hotwire is receiving competitive rates for quality work.
14. Willing and able to work a flexible schedule that may include extended hours, travel, regular overnight and out-of-town stay, occasional night-shifts and after hour calls for service and repair.
15. Ability to travel to any location where the Company operates and expand territory as business needs dictate.
16. Valid and clean, non-restricted State issued Driver’s License in state where assigned.

RESPONSIBILITIES:

1. Updates necessary tracking system(s) to ensure that project and/or program status is maintained with complete accuracy, including third party management systems (Salesforce, OSP, Excel)
2. Maintain up-to-date project tracking system with complete accuracy.
3. Make regular trips to sites during construction including: bid walk, pre-construction, punch walks and construction closeout.
4. Provide regular status updates to impacted departments and supervisors.
5. Maintain accurate and complete records for projects and ensure relevant closeout documents are distributed in a timely manner and in accordance with corporate and customer standards.
6. Act as a company safety observer and quality assurance representative while at the site ensuring compliance with safety standards and related workmanship practices.
7. Ensure compliant installation of coax, fiber, and antennas including cable connectors, bracket and miscellaneous hardware in small to large scale venues.
8. Participate with on-call rotation schedule, acting as a first responder to service issues and to resolve, coordinate or restoration to avoid escalation of issues.
9. Various office management functions such as supply ordering, package shipment, event coordination and business trip planning and scheduling may be required.
10. Other duties as required or assigned.

ESSENTIAL COMPETENCIES:

Problem Solving/Analysis

Strategic Thinking.

Effective Two-Way Communication

MINIMUM QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Associate’s Degree or equivalent work experience may be accepted.
• Minimum three (3) years of telecommunications/wireless construction experience (Minimum 1 year for Jr. role)
• Minimum of Five (5) years of technical experience with Wireless, Wi-Fi, Fiber & Copper installation and troubleshooting (Minimum 2 years for Jr. Role)
• Experience and knowledge with construction management process, outside plant (aerial & underground), site acquisition and permitting
• Knowledge of budget development and execution
• Ability to read and understand blueprints and or building as-builds.
• Knowledge of telco, power, fiber, basic construction, vendor equipment requirements
• Low Voltage installation, troubleshooting and equipment knowledge
• Ability and willingness to work a flexible full time schedule that may include weekends and holidays.

BENEFITS:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

• Comprehensive Healthcare/Dental/Vision Plans
• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
• Paid Volunteer Time
• Paid Parental Leave
• Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
• Employee Referral Bonuses
• Exclusive Entertainment Discounts/Perks

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