The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and Restaurant GM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks. Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees. Documents, investigates, escalates and resolves all employee and guests incidents. Ensur... more details
Job Description
The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and Restaurant GM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.
Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
Documents, investigates, escalates and resolves all employee and guests incidents
Ensures exceptional service standards are consistently met and that activities are carried out effectively
Inspects dining room and storage areas to ensure compliance with health and safety regulations
Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
Reviews financial information such as sales, inventory and costs to monitor budget
Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
Performs other duties as required or assigned
Qualifications
2+ years of experiencing leading or managing a front-of-house restaurant team
Understanding of steps of service
Outstanding communication, leadership and problem-solving skills
Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
Knowledge of Italian cuisine and beverage highly preferred
Job Requirements
Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Additional Information
Benefits and Perks
Medical, Dental, Vision Insurance
Paid Time Off
Paid Parental Leave
401K with match or RRSP
Bonus program
Free family meal daily
Discounts at Eataly
Classes on products and Italian cuisine
Referral bonus program
and more!
Compensation: The annual compensation for this position is $65k - 75k per year.
Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, or local laws. Eataly also prohibits harassment of applicants and employees based on any of these protected categories. It is also Eataly’s policy to comply with all applicable federal, state and local laws regarding consideration of unemployment status, salary history, credit/bankruptcy history and criminal background/conviction history in making hiring decisions. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
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