Under limited supervision, supports regional operations through onsite training, quality inspections and technical support. Requires 80-100% travel. The position combines technical and leadership skills to accomplish objectives. Duties include, but are not limited to:Solve technical problems beyond normal operations capabilities. Initiate, analyze, recommend and communicate HVAC facility solutions to customers and support staff. Inspect and oversee workmanship of NAS technicians and serve as Qua... more details
Field Quality Specialist
Job LocationsUS-DC-Washington
Requisition #
2024-43400
Category
Sales Support
Shift / Hours
Regular
Company Overview
Lennox International(LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.
We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.
National Account Services (NAS), wholly owned by Lennox International, a 100+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry.
We have 80+ offices throughout the continental United States and are still growing and expanding. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenue. In order to do that we need good people like you, who want to grow and learn. We consistently offer the best of both to all of our employees. We are an equal opportunity employer (EEOC).
Benefits
Competitive Pay
Company vehicle, phone, and uniforms provided
Ongoing Training and Development
Medical, Dental, Disability & Insurance coverage, + 401k Plan Match
Company paid vacation, personal days & holidays
Referral and rewards program
Job Description
Under limited supervision, supports regional operations through onsite training, quality inspections and technical support. Requires 80-100% travel. The position combines technical and leadership skills to accomplish objectives.
Duties include, but are not limited to:
Solve technical problems beyond normal operations capabilities. Initiate, analyze, recommend and communicate HVAC facility solutions to customers and support staff.
Inspect and oversee workmanship of NAS technicians and serve as Quality Assurance Liaison for LNAS and its customers
Train NAS Technicians to ensure all LNAS overall Quality and Safety process and NAS procedures are in place and followed
Provide applicable PM and Top 20 repairs training onsite to technicians and field operations for a greater contribution and achievement.
Contribute to the overall company culture sharing best practices, ethical behavior, and employee development
Collaborate with assigned FTS and direct supervisor of preventive maintenance and workmanship inspections performed and recommend corrective actions
Proctor NATE exams by company standards
Submits any required paperwork in a timely manner.
Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times.
Must become RSES/CM certified within 1 year
Performs other duties as assigned.
Flexibility to work overtime/ weekends
Qualifications
RSES CM Certification Required or must obtain certification within 1 year of employment
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