We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. By celebrating our differences and embracing a positive work-life balance, we are recognized as a Yellow Ribbon company, one of Forbes Magazine’s 2021 “America’s Best Large Employers” and a “Best Employer for Diversity.” As a 2021 Energy Star Partner of the Year, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference.
The purpose of this position is to support the Operation Manager in driving the process of continuous improvement. This position takes a lead role in meeting targets for safety, quality, costs, customer service and associate satisfaction/development.
SUMMARY:
The Operation Supervisor coaches, trains, supports, and develops a team of flexible, multi-skilled associates in accordance with Andersen Corporation’s values, employee covenant, and strategic direction.
Hours for 3rd shift are typically 8:00pm - 6:00am Sunday-Thursday.
PRIMARY RESPONSIBILITIES:
• Communicate with and listen to employees daily regarding work center/team performance, strategic initiatives, policy changes, safety, quality, customer service, and cost/productivity performance.
• Ensure the desired product quality levels are achieved through use of standard work and training to those standards, training in operation and inspection techniques, and use of tools/data. Support and implement new, customer-focused processes in accordance with lean principles and practices. Actively provide change leadership as required.
• Develop a high-performance work team with high levels of employee engagement morale, satisfaction, and performance. Provide coaching and performance communication to support development.
• Promote safety and ensure a safe work environment and safe employee work habits.
• Support and foster an environment of continuous improvement by encouraging employees to challenge existing processes and implement solutions that enhance the overall effectiveness of the operation.
• Communicate with your immediate manager, other supervisors, and appropriate personnel regarding facility, equipment, safety, environmental, work center schedules, company policies and practices, performance improvement plans, etc.
• Support employees in understanding company policies and practices
• Create and maintain a respectful work environment by listening, seeking facts to support decisions, managing one’s own reactions, and addressing unacceptable behavior.
• Supervise non-exempt distribution/warehouse, value added service/shop and/or transportation/delivery employees. May supervise administrative employees or employees (commercial motor vehicle drivers) domiciled at remote locations.
• Other duties as assigned by supervisor.
QUALIFICATIONS AND SKILLS:
• Four-year degree or equivalent combination of education and work experience and 2-4 years of supervisory or work center lead experience.
• Previous experience in a logistics (distribution & transportation) operation with demonstrated ability to acquire and apply continuous improvement, lean and manufacturing system principles a plus.
• Demonstrated ability to work with and motivate people.
• Intermediate Microsoft Office skills.
• Knowledge of technical aspects of transportation planning, commercial motor vehicle driver and equipment management.
• Strong communication skills – written and verbal.
• Demonstrated problem solving skills.
CULTURE AND BENEFITS:
“Be Orange. Be You” is how we express our belief that by embracing our differences and empowering you, we’ll be a stronger team able to accomplish what otherwise wouldn’t be possible. This Orange spirit has helped us become the #1 innovative window and door brand* and the one homeowners love the most.** It’s also why we’re committed to supporting you to approach each day with a bright outlook.
Benefits include, and are not limited to:
- Medical/Dental/Vision/Life Insurance
- Health Savings Account contributions
- Paid holidays plus PTO
- 401(k) plan & contributions
- Professional development and tuition reimbursement opportunities
- Charity contributions
- Nationwide career opportunities
We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today.
* 2020 Andersen brand surveys of U.S. contractors, builders & architects
** 2020 Andersen Brand Survey of U.S. homeowners
In 2023, Andersen has set a profit-sharing target of $4,000 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.
Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.
