Job Abstract

We are seeking dependable and customer service oriented applicants to join our team.

SunLine Transit Agency is a state of the art transportation company in the Coachella Valley. Our mission is to provide safe and environmentally conscious public transportation services and alternative fuel solutions to meet the mobility needs of the Coachella Valley. Paratransit Operators will provide transportation to the elderly and persons with disabilities throughout the Coachella Valley over specified routes.

Candidates must have the ability to communicate with people in a professional and courteous manner, must assist passengers as needed and maintain established time schedules. this position requires that the paratransit Operator spend 95% of his/her time, sitting/driving and assisting disabled passengers. the remaining 5% will be processing daily paperwork and other miscellaneous duties.

1. Provide door to door pick and drop to clients in company issued vehicle in a responsible and courteous manner
2. Follow the scheduled route on daily basis with punctuality
3. Conduct pre and post trip vehicle inspections
4. Set appropriate destination boards and route signs before every trip
5. Operate various kinds of vehicles following printed operator schedules irrespective of weather conditions or route timings.
6. Use company installed communication system to communicate any mechanical problem, road blockage of weather condition barriers face
7. Report the dispatch office in neat and clean uniform on time, sign in, collect and follow the days’ schedule
8. Operate wheelchair lifts and mobility scooters expertly to facilitate clients in boarding and un-boarding the vehicle
9. Carry the guests’ baggage into and out of the vehicle in a respectful and courteous manner
10. Follow cash fare collection procedures to book and collect payments from clients
11. Report any accident, incident or unusual occurrence to the dispatch office immediately through radio communication system and submit a written report of the same at sign out time.
12. Carryout daily duties including passenger assistance, ensuring enter and exit safety and operating wheelchair lifts with proper safety restraints in compliance to the Americans with Disabilities Act (ADA)
13. Courteously answer client queries and provide them with transit route, fare and schedule details
14. Plan and evaluate route detours in coordination with dispatch office in case of unexpected road blockage or emergencies
15. Demonstrate excellent and safe driving skills in a customer service oriented manner
16. Open and close doors for guests and take out their luggage from the vehicle boot carefully
17. Comply to traffic regulations and maintain prescribed speed while driving
18. Take meter reading for each trip and keep record of mileage covered and fuel refills made
19. Maneuver manual ramps for moving wheelchairs up and down for guest transportation Communicate effectively with guests and cater for their special needs while demonstrating empathy and compassion
20. Perform regular safety checks on all equipment installed in the vehicle
21. Maintain, support and promote a safe traveling environment for the guests while catering for their special needs
22. Maintain updated information of common routes in the assigned locality
23. Immediately report any signs of malfunctioning noticed in the vehicle while driving to dispatch office.

• Must be 18 years of age
• Must have a High School Diploma or G.E.D.
• Ability to establish and maintain courteous and effective public relations and communicate clearly and verbally in English
• Must have a clean and neat personal appearance
• Must be flexible as schedules vary
• Must posses a California Class B permit before being hired
• Must continue to pass all compulsory driving and road training, and obtain Class B driver's license by the end of behind the wheel training
• Ability to maintain a Class B License with endorsements

Disclaimer: This job specification is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

All applicants are subject to SunLine Transit agency employment requirements, including our Physical. Drug and Alcohol testing program and Background check.

Nepotism Policy: Recruitment shall be conducted consistent with the Agency's nepotism policy, which is available upon request by contacting Human Resources at 760-343-3456, ext. 1609.

SunLine Transit Agency reserves the right to select the best qualified of the persons applying for vacant positions.

AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER