Do you want to join us in helping to fight the world’s most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join our global team as Customer Service Engineer II to Pioneer breakthroughs in health... more details
Do you want to join us in helping to fight the world’smost threatening diseases and enabling access to care for more people aroundthe world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.
We offer you a flexible and dynamic environment withopportunities to go beyond your comfort zone in order to grow personally andprofessionally. Sound interesting? Then come and join our global team as Customer Service Engineer II toPioneer breakthroughs in healthcare. For everyone.Everywhere.
Our global team:We are a team of 66,000 highly dedicated employees across more than 70countries passionately pushing the boundaries of what’s possible in healthcareto help improve people’s lives around the world. As a leader in the industry,we aspire to create better outcomes and experiences for patients no matterwhere they live or what health issues they are facing. Our portfolio, spanningfrom in-vitro and in-vivo diagnostics to image-guided therapy and innovativecancer care, is crucial for clinical decision-making and treatment pathways.
Our culture:We are part of an incredible community of scientists, clinicians, developers,researchers, professionals, and skilled specialists pushing the boundaries ofwhat’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in whichthe power and potential of every individual can be unleashed. We spark ideasthat lead to positive impact and continued success. Check our Careers Site at https://www.siemens-healthineers.com/en-us/careers.
Location: Fayetteville, NC
Shift: Monday through Friday 8a to 5p
This is a role well suited to an ambitiousprofessional, looking for the next step in their career. As a Customer Service Engineer II, you will beresponsible for:
- You will be responsible for installing, troubleshooting, repairing and performing preventative maintenance on all Siemens Healthcare Diagnostics instrumentation (primarily Dimension and Vista Chemistry products) at customer sites with minimal supervision.
- You will be responsible for delivering both timely and effective repairs as well as adequate training of operators to ensure optimal system performance, resulting in superior customer satisfaction.
- You will manage financial performance within their territory, meeting or exceeding budget for revenue generation, expense control and inventory management.
- You will manage company assets to include a company car, cell phone, computer, tools, inventory parts, etc.
- Establish and maintain proper business relationships with customers and peers, as well as performing necessary administrative duties accurately.
This position may suit you best if you are familiarwith what is below, and would like to do develop your career withHealthineers
- You have the ability andexperience to establish and maintain proper business relationships withcustomers and peers, as well as performing necessary administrative dutiesaccurately.
· You have experience in testing,repairing and maintaining capital medical equipment
· You have strong customer serviceand communication skills
· You are proficient in the use oftools and service test equipment
· You have experience in testing,repairing and maintaining capital medical equipment
Required skills to have for thesuccess of this role
· Minimum high school diploma;technical Associates Degree or equivalent preferred.
· Must be proficient in the use oftools and service test equipment, with the ability to work both individuallyand in an established team setting.
· 5+ years experience as a medicaltechnologist or field service engineer (biomedical engineer) servicingdiagnostic instruments needed.
Mustdemonstrate excellent judgment in customer relations and in managing companyresources; strong competency in instrument systems technology to includemechanics, electrical, chemistry, and software technology; experience withelectronics, hydraulic and pneumatic systems.
AtSiemens Healthineers, we value those who dedicate their energy and passion to agreater cause. Our people make us unique as an employer in the med-techindustry. What unites and motivates our global team is the inspiration of ourcommon purpose: To innovate forhealthcare, building on our remarkable legacy of pioneering ideas that translateinto even better healthcare products and services. We recognize that takingownership of our work allows both us and the company to grow. We offer you aflexible and dynamic environment and the space to move beyond your comfort zoneto grow both personally and professionally.
If you want to join us in transforming the way healthcare is delivered, visit our career site at https://usa.healthcare.siemens.com/careers.
If you wish to find out more about the specific position before applying, please visit: https://usa.healthcare.siemens.com/about.
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