The Omni Oklahoma City Hotel is looking for an engaging Private Dining Coordinator. The Private Dining Coordinator (Outlets) is responsible for handling restaurant large party, VIP and special event bookings. This position will also be responsible for Outlet programming and production of Holiday and Special Events. This position will ensure guests are given accurate private dining information in a timely manner. Follow up with any requests and provide all planning for contracted guests. Set up r... more details
Private Dining Coordinator | Outlets
Job LocationsUS-OK-Oklahoma City
Posted Date16 hours ago(7/1/2024 4:01 PM)
Requisition ID
2024-111862
# of Openings
1
Category (Portal Searching)
Food & Beverage
Location
Come and join our team at this 605-room convention center hotel in the heart of downtown Oklahoma City. Our luxury hotel is located next to the Paycom Center(OKC Thunder), the Oklahoma Convention Center and across the street from the 70-acre Scissortail Park.
The property includes an all-day dining outlet (Seltzer's Modern Diner), an entertainment sports bar (OKC Tap House), specialty restaurant (Bob's Steak & Chop House), coffee shop (Park Grounds) and a retail outlet (RareBird Gift Shop). Additionally, guests can enjoy a Mokara Spa, fitness center and a rooftop pool and bar (CatBird Seat) complete with a fire pit, outdoor lawn and cabanas. The hotel offers 76,000 square feet of meeting and event space inclusive of a 20,000 square foot ballroom, 10,000 square foot ballroom, and a 4,200 square foot outdoor pre-function space that overlooks the park.
Job Description
The Omni Oklahoma City Hotel is looking for an engaging Private Dining Coordinator. The Private Dining Coordinator (Outlets) is responsible for handling restaurant large party, VIP and special event bookings. This position will also be responsible for Outlet programming and production of Holiday and Special Events. This position will ensure guests are given accurate private dining information in a timely manner. Follow up with any requests and provide all planning for contracted guests. Set up room and welcome guests to the restaurant. Also, provide administrative support to the managers and assist all guests in a timely, polite, and professional manner.
Responsibilities
Foster positive relationships
Support team laterally when needed to satisfy business volumes
Knowledge of moments of service for all positions
Provide superior service to our guests (internal and external) at all times
Handle all private dining leads or inquires in a timely manner.
Have a professional demeanor at all times
Provide complete, accurate, and professional information as requested
Provide timely response to all internal and external requests and communication
Partner with F&B leaders to coordinate all private F&B outlet events, large party and VIP reservations for F&B outlets.
Serve as point of contact for all promotional partnerships
Complete VIP welcome cards and amenity request for all media and marketing related guests
Maintains account files and ensures that all information is included in file, i.e. post-convention reports, letters, fax information, etc.
Coordinated general office functions.
Checks restaurants voicemail daily and ensures that all managers receive messages in a timely manner.
Make private dining and group dining arrangements with the guests to include the following: menus, pricing, wine selection, room set-up, audio-visual requirements, and billing information.
Assures all group and private dining reservations are entered in Triple Seat and Open Table.
Work closely with marketing and sales to generate new business.
Remain in contact with the client prior to the event to get final guarantees and method of payment.
Track and report group/private dining sales.
Track repeat business and create as easy method to trace files to encourage repeat business.
Take reservations using good judgement and precise timing.
Note any guest comments. If there is a complaint, notify a manager immediately. If there is a positive comment, log in comment book.
Knowledge of daily function sheet, in-house VIP's, current activities, hours of operation throughout the hotel, etc.
Complete other duties assigned.
Qualifications
Must have strong verbal and written communication skills
Prior restaurant experience strongly preferred
Must be able to multi task
Must be familiar with Open Table and Triple Seat
Must be able to stand and walk for an extended period of time or for an entire shift
Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
Must be able to work flexible shifts including nights, weekends, and holidays
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
Job Abstracts is an independent Job Search Engine. Job Abstracts is not an agent or representative and is not endorsed, sponsored or affiliated with any employer. Job Abstracts uses proprietary technology to keep the availability and accuracy of its job listings and their details. All trademarks, service marks, logos, domain names, and job descriptions are the property of their respective holder. Job Abstracts does not have its members apply for a job on the jobabstracts.com website. Additionally, Job Abstracts may provide a list of third-party job listings that may not be affiliated with any employer. Please make sure you understand and agree to the website's Terms & Conditions and Privacy Policies you are applying on as they may differ from ours and are not in our control.
We would like to take a second to Welcome You to Job Abstracts, the nation’s largest Pure Job Board. With over 3.1 million job listings from 15,000+ Companies & Organizations, we help job searchers find careers that match their interests. As an anonymous user, you have probably discovered how easy our system is to use. However, you have just scratched the surface of what we can offer.
We encourage you to Register so you can use our most powerful features: searching with multiple terms, setting up multiple locations, establishing favorite companies, and accessing your search history. If you find a job you like, you can apply directly for it, and then, keep notes on it. We will also keep a lookout for jobs that match your search terms and email you when we find something you may like.
You can register for free and the system is free to use. If you like our system so far, click on Register and unlock the power required by serious job searchers.
Any time you conduct a search, the system shows you job matches, ranked by their Relevance Score (RS).
The score is calculated by a proprietary algorithm that uses Intelligent Machine Learning.
The Relevance Score tells you how well the job opportunity matches your search term or terms.
When not logged in, the system is limited to one search term. Scores for single term matches are usually lower.
When you register, log in, and set up multiple terms prioritized by importance, the jobs found for you will receive a much higher Relevance Score.
