Job Abstract

Responsible for managing the operations of an Off Track Betting (OTB) parlor with a modest level of revenue and a small number of employees (exempt and non-exempt). This position is charged with the development and growth of employees, sales and profits in the specific areas of food services, video poker and pari-mutuels. The job includes management of the entire physical facility in accordance with established company standards, policies and procedures. The incumbent optimizes profits by controlling cost of goods, labor costs and general and overhead expenses. He or she is responsible for increasing sales by ensuring guest satisfaction and prompt problem resolution. This position also recruits, trains and develops any OTB Assistant Manager(s) and OTB hourly employees through orientations, training, ongoing feedback, establishing performance expectations and/or goals and by conducting periodic performance reviews.