Job Abstract

Job Summary:

Under general supervision, performs physical labor to place retail stock and supplies in their proper place to create a great “customer experience” environment. Duties include: unloading truck, checking merchandise to purchase order/invoice, stocking merchandise, putting merchandise away from customer use.

We are Boaters serving Boaters with a mission of More Water, Less Hassle! Our Customers come to us to fulfill a need, complete a project on their boat, or gather items for a great day on the water; you guide your team to ensure Customers leave with the right products to make that happen. Each interaction with a West Marine Customer is an opportunity for you to exceed their expectations and ensure they remain a loyal Customer. West Marine is a Drug Free Workplace and Equal Opportunity Employer.

Duties/Responsibilities:

• Unload store merchandise from truck
• Check in merchandise from truck or other means per receiving policy
• Ensure that merchandise shipments have been received and displayed within twenty-four hours of delivery.
• Label or apply merchandise sales tags if necessary to merchandise.
• Utilize an efficient pattern and method for putting product away to optimize time
• Use proper methods for unloading and moving product to designated location
• Identify and escalate any bottlenecks impeding put away or product storage capacity
• Ensure all product locations are front, faced and replenished with available overstock
• Alerts management to potential security or loss prevention issues
• Work with fellow associates to maintain that Asset Protection standards are met all the time
• Remove any hazards or obstacles that may impede walking the aisles or sales floor
• Keep receiving dock, aisles and sales floor neat, clean and organized
• Available to work a flexible schedule based on business needs, including nights, weekends and some holidays.
• Perform other job-related duties as assigned.
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• Required Skills/Abilities:
• Excellent verbal communication skills.
• Excellent active listening skills.
• Excellent sales and customer service skills.
• Extensive knowledge of the merchandise sold.
• Ability to anticipate customer’s needs.
• Ability to recommend merchandise to customers.
• Ability to operate or to quickly learn the stores point-of-sale system.

Education and Experience:

• High school diploma or equivalent preferred.
• Previous boating and/or retail experience preferred.

Physical Requirements:

• Prolonged periods of standing and walking throughout the retail space.
• Must be able to lift up to 40 pounds to shoulder height unassisted.

To review many of the benefits West Marine offers its Crew Members, please visit our benefits page at www.embbenefits.com/wm-home/